Natascha Morgan

People Lead at V7
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Contact Information
Location
London, England, United Kingdom, UK
Languages
  • English Native or bilingual proficiency
  • German Native or bilingual proficiency
  • French Limited working proficiency

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Lizzie Brough

As a natural Project Manager, Natascha has a honed skill of building business systems and processes from the ground up. Taking on complex and novel challenges and tasks with ease, she is able to ultra focus and deliver project set up and implementation systems with speed. With a great eye for potential blockers and challenges, Natascha is proactive in suggesting and testing solutions, and creating dependable and scalable business operation processes. Natascha commands a sense of trust and reliability, and as such, performs her role with tactfulness and confidence, handling sensitive data and situations with care. When implementing processes for the team, she shows EQ in how she prepares resources and supports teammates with challenges. Natascha's ability to work across business functions sees her deliver efficiencies in People Ops, Finance, Business Operations and Strategic Objectives. As an exceptional and high-performing professional, Natascha is an incredible asset to a business outfit.

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Experience

    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • People Lead
      • Mar 2023 - Present

      The training data engine for machine learning teams developing accurate AI.* Ranked #2 in LinkedIn Top Startups *Nurturing Talent, Elevating Performance, and Shaping a Vibrant Organisational Culture at V7.Key areas of responsibility & achievements:- Change Management & Employee Relations: Proficient and constant navigation of organisational change, ensuring smooth transitions and fostering adaptability among teams and employees.- Career Progression Development: Pioneered company-wide & team-specific competency frameworks, boosting internal mobility and career development.- Performance Improvement: Implemented bi-annual 360-Feedback and Reviews, enhancing employee development and performance.- Leadership Training: Delivery of impactful manager and leadership programs, nurturing talent and effective leadership.- Data-Driven HR: Leveraging of people data analytics for strategic decisions, promoting data-driven HR practices.- Culture Enhancement: Developing of behaviour and culture guidelines aligning with organisational strategy, improving performance and satisfaction.- People Team Leadership: Management of a high-performing People Operations Associate, providing exceptional HR support for organisational success.- Global Event Management: Orchestration of international company retreats and team off-sites for >100 employees, fostering cohesion and engagement across diverse locations.- Benefits & Wellbeing: Championed & introduced global Benefits & Wellbeing frameworks and employee offers.- Innovative Policy Implementation: Among others, introduced a market-leading global parental leave policy, demonstrating commitment to well-being and work-life balance. Show less

    • People Operations Manager
      • Jul 2022 - Mar 2023

      The training data engine for machine learning teams developing accurate AI.* Ranked #2 in LinkedIn Top Startups *Drove organisational success through strategic cultural alignment, lifecycle management optimisation, and employee experience enhancement, with a strong track record in managing hypergrowth, enhancing operational efficiency, and successfully executing office-related projects and in-person events.Key areas of responsibility & achievements:- Successfully managed seamless company expansion, growing from 65 to 120 employees in just 7 months through strategic change management and employee relations.- Shaped organisational behaviour and culture in alignment with company strategy, boosting performance and enhancing employee satisfaction.- Designed and implemented operational frameworks, processes, and policies, significantly increasing efficiency during rapid growth phase.- Continuously improved the workplace experience, including the creation of DEI initiatives, to foster a positive culture.- Optimised ownership of onboarding processes, resulting in the successful integration of 57 new employees over 8 months.- Effectively project-managed office searches and relationships while demonstrating prowess in office and in-person event management. Show less

    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • People & Operations Manager
      • Feb 2022 - Jul 2022

      Neurolabs is democratising Computer Vision with Synthetic Data. In Synthetic Computer Vision (SCV), we train Computer Vision models using Virtual Reality engines and deploy the models in the real world. As People & Operations Manager for AI startup and Synthetic Computer Vision pioneers Neurolabs, I managed all talent recruitment alongside all HR & employee experience duties to grow & scale the team. Working directly with the founders I managed company-wide budget forecasting, payment processes & analysis, planning & execution of in-person & virtual events. Heading up people management with a heavy focus on team culture & engagement, I implemented engagement solutions & activities to create higher levels of employee satisfaction & wellbeing. - Analysis & optimisation of remote team culture & employee wellbeing & experiences through new and improved processes, activities and software - Planning, budgeting & execution of multiple annual in-person team retreats, off-sites and workations - Management & execution of entire lifecycle process from talent recruitment, onboarding and off-boarding - Ownership, implementation and communication of optimised processes across Product, Sales, Synthetic Computer Vision, Data Generation & Research teams for more efficient business operations - Ownership of payroll, accountancy processes, liaising with legal & financial partners, employee benefit management & optimisation and HRIS software management Show less

    • United Kingdom
    • Events Services
    • 1 - 100 Employee
    • People & Operations Manager
      • Jan 2021 - Feb 2022

      HeySummit is the best way to run virtual summits. From online marketers to brands, to think-tanks, HeySummit powers some of the world's most interesting summits. As Operations Manager for remote-first SaaS start-up HeySummit, that serves 2.5m+ users and attendees each year, I implemented or optimised over 40 standard operating procedures, coordinated setting, tracking and reporting of company OKRs, and worked closely with the executive team to deliver budget forecasting, analysis and reporting. As the company's Head of Team Culture I drove forward tactical measures to boost commercial outcomes that impact team engagement, output, retention, and happiness. This was achieved through improved mental health, cross team communication and staff welfare. - Analysis, optimisation and re-development and communication of standard operating procedures across all teams as well as company-wide for more efficient and effective workflows and business operations - Communication and assistance in formulating & implementing business commercial plan and strategy Implementing format for monitoring as well as tracking team & company-wide OKRs and monthly goals - Analysis, reformatting and reporting of financial annual and monthly forecasting and P&Ls - Day to day business operations & administrative tasks - including assisting team members across all teams with software, equipment or process and operational questions and problems - Co-development and implementation of People strategies, personal & professional development programs, management and coaching - Emboldening of team culture & mental health through day to day actions, processes and activities and introducing tools for team-wide use - Planning and execution of regular fully remote team building events & strategy setting off-sites, creating better team bonds and improving overall motivation and engagement Show less

    • United Kingdom
    • Events Services
    • Senior Operations Manager
      • May 2018 - Jan 2021

      As the Head of Operations at a Central London corporate and private events agency, I successfully managed budgets, processes, diaries and reacted to issues and problems creatively, while foreseeing and preempting such problems effectively. Not only was I able to implement my creativity and attention to detail in the planning and management stages of each event, I also single handedly put all operational processes in place for the company, creating a more efficient workflow through effective logistical planning. - Organisation, planning and running of a yearly average of 50 - 80 international corporate & private events (from 10 to 2,000 guests) in variety of different venues - Complex diary management for all upcoming events, client, supplier and team meetings - Thorough research & analysis of vendors, venues, and other key aspects of events planned and for client entertainment purposes - Management and mentoring of junior operations team in office environment and on-site during events - Development & management of all operational process and strategies within the agency - Reconciliation, account balancing and expense and P&L management for all events planned & run across the agency - Venue, private dining room & restaurant booking management for client & internal meetings and events - Presentation & pitch preparation & delivery - Guest lecture & presentation held at University of Bournemouth - Co-pitching of several event proposals and collaborations to top level businesses and charitable organisations - Complete website redesign & publication, including rebranding, SEO management & creative blog copywriting Show less

    • Greece
    • Musicians
    • 1 - 100 Employee
    • Booking & Tour Manager
      • Apr 2017 - May 2018

      As part of the German representative booker for Greek artist "Theodore", I was responsible for booking festival & tour concerts in the DACH area. I coordinated these performances in cooperation with the management company "United We Fly" in Athens, while also cooperatively conceptualising marketing strategies for the DACH area for ticket & album sales. As part of the German representative booker for Greek artist "Theodore", I was responsible for booking festival & tour concerts in the DACH area. I coordinated these performances in cooperation with the management company "United We Fly" in Athens, while also cooperatively conceptualising marketing strategies for the DACH area for ticket & album sales.

    • Germany
    • Recreational Facilities
    • 1 - 100 Employee
    • Concert & Event Operations Manager
      • May 2015 - Feb 2018

      As part of the German higher level education vocational training program, I was a full time event & concert booker and stage manager at one of Hamburg's most famous and accredited concert and event venues. Managing, planning and coordinating numerous concerts and events across several venue spaces at once, I was responsible for the full process of production planning, venue & stage management through to P&L management of each event hosted at the venue. - Organisation and planning of in-house events & concerts (50 to 2,000 guests) with performances by well-known artists such as Phoenix, Bad Religion, The Game, Band of Horses, NAS and many more - Production and planning of different formats of in-house events: conventional, corporate & private parties, concerts, and small scale conventions - Artist liaising for several in-house produced concerts - Complex diary management for all upcoming events and shows - Scheduling & attendance of meetings with production agencies, bookers, internal production teams & crew members on a regular basis - Logistical planning of set-up, run-through & de-rig of concerts in line with health & safety regulations, venue timings & further events hosted - Management and mentoring of junior booking team in office environment and on-site during concerts & events - Re-development & management of numerous logistics & operational processes within the booking team - Budgeting and expense management for all concerts planned & run across the agency - Development, pitching & implementation of creative concepts for public events hosted, including a national trainee convention for 600 guests - Implementation of social media presence & strategy for Grosse Freiheit 36 Show less

    • France
    • Information Technology & Services
    • 1 - 100 Employee
    • Production Assistant
      • Feb 2016 - Feb 2016

      As part of my vocational training, I attended a month-long internship at a London based production agency, where I was responsible for production scheduling, supplier research and on-site set-up and assistant production managing for the BRITS Warner Aftershow Party at Freemasons Hall. As part of my vocational training, I attended a month-long internship at a London based production agency, where I was responsible for production scheduling, supplier research and on-site set-up and assistant production managing for the BRITS Warner Aftershow Party at Freemasons Hall.

    • Brand Partnership Assistant
      • Nov 2014 - May 2015

      Within my role in the Brand Partnership team, I was the right-hand woman to the small team overseeing all Warner Music Germany signed artists in cooperation with brands partnering up with the label. - Production planning & scheduling for overseas shoots such as Robin Schulz's music video "Headlights" featuring a partnership with Toyota - Production planing & scheduling for national events, such as exclusive Ed Sheeran concert atop Germany's highest mountain Zugspitze in partnership with T-Mobile - Presentation, document & pitch preparation for executive team to use for multi-million euro pitches - Maintenance of artist & brand partnership database for internal company-wide use Show less

    • Germany
    • Entertainment Providers
    • 1 - 100 Employee
    • Tour Promotion Assistant
      • Feb 2014 - Aug 2014

      While supporting the concert touring department within this nationwide acclaimed agency, I was responsible for contract preparation, concert promotion assistance and artist management & liaison during festivals organised and managed by the agency. While supporting the concert touring department within this nationwide acclaimed agency, I was responsible for contract preparation, concert promotion assistance and artist management & liaison during festivals organised and managed by the agency.

    • Germany
    • Musicians
    • 1 - 100 Employee
    • Booking & Tour Management Assistant
      • Feb 2013 - Jul 2013

      As an intern for the globally acclaimed house-music label, I was solely responsible for the booking management & tour management for numerous of the labels artists, including the globally celebrated flagship artist "Solomun". - Liaising & communication with artists, managers, promoters, agents and venues across a global scale - Logistical planning of artists' booking and travel itineraries, including flights, private jets, vehicles, hotels, vacation homes and transfers - Organisation and obtaining of various visas and travel forms Show less

    • Germany
    • Book and Periodical Publishing
    • 700 & Above Employee
    • Fashion Editorial Assistant
      • Apr 2011 - Jul 2011

      Gruner + Jahr, Munich - Fashion Department • Research of Products to be featured in NEON & Nido Magazine • Assistance in coordination of photo shoots • Attendance of Press Days Gruner + Jahr, Munich - Fashion Department • Research of Products to be featured in NEON & Nido Magazine • Assistance in coordination of photo shoots • Attendance of Press Days

    • Germany
    • Public Relations and Communications Services
    • Showroom Assistant
      • Oct 2010 - Apr 2011

      Häberlein & Mauerer AG, Munich - Internship: Fashion Public Relations Showroom Assistance • Assistance in organization, planning and implementation of show room events (press days, sample sales, company events, etc.) • Coordination of sample piece dispatches, maintenance of fashion sample pieces, processing of brand manager & stylist enquiries • Support of coordination and processing of team enquiries • Preparation and execution of dispatches • Service and Maintenance of fashion sample pieces • Maintenance of fashion department’s show room • Internal organization Show less

Education

  • Berufliche Schule City Nord Hamburg
    Event Management, Event Management
    2015 - 2018
  • Werdenfels-Gymnasium Garmisch - Partenkirchen
    Abitur, English Language and Literature/Letters
    2000 - 2010

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