Experience

National General

• United States
• Insurance
• 700 & Above Employee

• Product Analyst

  • Sep 2016 - Present



Assurant

• United States
• Insurance
• 700 & Above Employee

• Project Coordinator

  • 2012 - Jun 2016

  Responsible for coordinating, leading and insuring timely and accurate completion of small to large project initiatives in the Enrollment Department that contribute to the attainment of the department’s strategies and objectives. *Coordinate and lead project team efforts to ensure assigned projects are implemented on time, producing expected outcomes with high quality results within budget. *Identify, analyze and recommend process or project initiative related improvements that will enhance department and/or project related productivity or operations. *Identify and resolve process and/or project breakdowns or problems. *Suggest modification/adjustment of project resource utilization and/or project time frames, as required during project life cycle. *Provide recommendations regarding training needs. *Prepare training related task analysis and prepare training project development plans. *Identify, analyze and recommend process improvements that will enhance department productivity or operations. Show less



Assurant

• United States
• Insurance
• 700 & Above Employee

• Individual Medical Senior Underwriting Technician

  • 2004 - 2011

  - Responded to internal and external customers regarding issues- Distributed work to support staff- Provided support to areas working with the department- Script writing and system enhancement testing

• Underwriting Technician

  • 2000 - 2004

  - Assisted customer service telephone line- Processed underwriting requirements- Completed final actions in underwriting process- Script writing and system enhancement testing

• License and Contract Support Administrator

  • 1998 - 2000

  - Renewal of Agent’s license- Payments of renewal fees to the various Departments of Insurance- Termination of Agent’s company appointment