Senior Course & Learner Support Coordinator

• Aug 2014 - Present

I am Working on a Digital Platform (services, enquiries, general); Managing. All logistical and operational requirements for programs running (Corporate & Public Programmes from A to Z; Managing facilitators and venue arranging incl. but not limited to catering and course packs; sourcing of facilitators and venues and logistical requirements as and when required; Server Do Library (All content to be kept up to date at all times); Invoicing from suppliers and submission for payment; Stationary (internal and external); Invoicing to clients and payments; Attending Exco’s on behalf of company as and when required; Client visits as and when required; Customer care and services; Assisting with preparation of proposals and programs; Managing email queries from website; answering telephone queries; managing costing schedules for General Manager alongside Business Development Manager. Show less

Programme Officer (MAP Office)

• Mar 2011 - Jul 2014

All Administering of programmes from registration (loading applications) to graduation of delegates, including course material assembly, venue management, processing invoices and managing course evaluations; · Interface between WBS executive education and programme delegates (students); · Ensure quality of programme experience and hospitality management for the delegates;· Assisting with budgets for programmes to ensure that programmes are managed in a cost effective manner with a positive cash flow;· Provide Academic support by providing an efficient interface between the Academic Lead and Faculty, the Programme Directors, students and the relevant Programme Office Show less

Function/Events Cordinator

• Jul 2010 - Mar 2011

PA to Admin Director

• Aug 2009 - Jun 2010