Experience

Swimwear Galore

• Australia
• Retail Apparel and Fashion
• 1 - 100 Employee

• Retail Sales Assistant

  • Jul 2022 - Present

  Duties include: - Provide exceptional customer service by assisting a minimum of 8 customers around the store, answering questions and addressing concerns, resulting in increased customer service and higher sales throughout the store. - Successfully process a minimum of 15 sales per day on the POS system, contributing to overall success of the teams sales. - Help resolve customer conflicts by using effective communication to appease customers and ensure situations do not escalate Duties include: - Provide exceptional customer service by assisting a minimum of 8 customers around the store, answering questions and addressing concerns, resulting in increased customer service and higher sales throughout the store. - Successfully process a minimum of 15 sales per day on the POS system, contributing to overall success of the teams sales. - Help resolve customer conflicts by using effective communication to appease customers and ensure situations do not escalate



Ghanda Clothing

• Australia
• Retail
• 100 - 200 Employee

• Retail Assistant

  • Apr 2022 - Jul 2022

  Duties included: - Provide exceptional customer service by assisting a minimum of 10 customers around the store each day, answering questions and addressing concerns, resulting in increased customer service ratings. - Successfully processed a minimum of 10 sales per day on the POS system, contributing to overall success of the teams sales. - Successfully completed start and end of day procedures 9 times, to ensure the store is closed down properly and provides an organised work environment for the team the next day. Show less



Sunny Ridge Strawberry Farm

• Australia
• Food and Beverage Services
• 1 - 100 Employee

• Waitress

  • Dec 2021 - Apr 2022

  Duties involved: - Successfully served 40 customers per shift whilst providing exceptional customer service by actively listening to customers, making recommendations and ensuring their needs were met, resulting in a high level of customer satisfaction. - Consistently maintained a clean and organised work place during each shift, communicating effectively with team members to ensure all customers have a pleasant experience, helping to create an efficient work environment. Duties involved: - Successfully served 40 customers per shift whilst providing exceptional customer service by actively listening to customers, making recommendations and ensuring their needs were met, resulting in a high level of customer satisfaction. - Consistently maintained a clean and organised work place during each shift, communicating effectively with team members to ensure all customers have a pleasant experience, helping to create an efficient work environment.



Mornington Baseball

• Australia
• Spectator Sports

• Basketball Referee

  • May 2019 - Aug 2021

  Duties included: - Trained 3 new referees over 3 weeks providing them with the necessary skills and knowledge needed on court to excel in their role - Successfully resolved conflict and maintained control of 3 basketball games per night as a referee, ensuring fair play and safety for all players by effectively communicating with players and coaches. - Organised equipment and ensured all necessary items were in place prior to basketball games, by paying attention to detail and taking time to set up equipment properly, ensuring a smooth and efficient start to the game Show less