Experience

J Jill

• United States
• Retail
• 1 - 100 Employee

• Store Manager

  • Mar 2015 - Present

  Opened new location; recruited, hired and trained new teamMet and exceeded plan for a 1.5 + million dollar storeExceeded all metrics in 2016; earned ReacH for excellence awardMaintained payroll and schedule to business needsMaintained visual excellence and continue to excel at visual merchandisingLed district to achieve credit results in 2016Maintain passing loss and prevention scores.Increased sales volume by 31% in less than 3 years.Generated repeat business through exceptional customer service.Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.



ANN INC (Ann Taylor | LOFT | Lou & Grey)

• United States
• Retail
• 700 & Above Employee

• Store manager

  • Jan 2008 - Mar 2015

  •Manage 20+ associates in million dollar store; responsible for hiring, training, motivating, and coaching front line associates•Coach associates and district on Ann Taylor credit card as District Head Coach of credit; led the district to be in the top five of the company 2 years running•Mentor/On-board new managers and assistant managers•Conduct financial and loss prevention audits, process payroll, and maintain accurate inventories•Responsible for effective and strategic scheduling to exceed sales goals and staff for expected volume while maintaining cost effective payroll•Consistently improving customer service and loyalty through on-going preferred client direct contact and event planning; increased business by 14%•Plan and execute flawless visual sets•Consistently obtain high associate engagement scores in annual Gallup survey



Mimi Maternity

• Store Manager

  • Oct 2004 - Jan 2008