Experience

IDEA Travel Solutions
• Ukraine
• Travel Arrangements
• 1 - 100 Employee
• co-owner

  • Sep 2020 - Present

КИЙ АВІА
• HRD

  • May 2018 - Jun 2020


ComInBank

• Ukraine
• Banking
• 1 - 100 Employee

• HRD

  • Feb 2016 - Apr 2018

  - department’s workflow organization; - workflow processes establishment and arrangement; - internal educational system organization; - internal standards development. - department’s workflow organization; - workflow processes establishment and arrangement; - internal educational system organization; - internal standards development.


FinrostBank
• United States
• Financial Services
• Head of HR management and education department

  • Jul 2013 - Jul 2014


YANSER GROUP

• United States
• Financial Services
• 1 - 100 Employee

• HRD

  • May 2011 - Jul 2012

  (7 regional rep offices, 1 industrial plant, over 200 stores, an establishment of 1000 employees). - optimization of workflow processes and organization structure management; - internal educational system organization (wholesale/retail); creation of distance education system; - development and implementation of staff schedule control system (office); - development and implementation of business incentives for retail sales and clothing manufacture; - presentations, conferences and corporate event management; - corporate events management coordination, internal magazine issue (full-colour 24-page magazine “Yanser Times”). Show less



Kiev Jewellery Factory

• HRBP in retail network

  • Jul 2007 - Apr 2011

  (Premium-grade product group, 60 stores + jewellery showroom “Sofiiyskaya Brama”, establishment over 600 employees). Organization of the whole range of HR services from scratch: HR records management, recruiting, sales personnel education and orientation. Achievements: - Sales managers services quality improvement in retail chain’s stores (95% - average rate based on the “Mystery shopping” project results); - staff recruitment efficiency increase, personnel turnover index decrease; - development and successful implementation of “Clients service standards” and “Knowledge standards”; - development and implementation of distance educational system based on “MOODLE” program; - efficient operation of an internal training center, significant improvement of professional skills of employees; development of orientation programs and talent pool preparation at “Management School” - internal communications organization; - HR recordkeeping in 1С:8. Show less