Executive Director of Social Media

• Jan 2023 - Present

Barista

• Jan 2023 - Present

• Executed transactions on cashier focusing on positive customer service • Executed beverage orders on barista bar in a timely manner • Maintained cleanliness of work area • Executed transactions on cashier focusing on positive customer service • Executed beverage orders on barista bar in a timely manner • Maintained cleanliness of work area

Event Intern

• May 2022 - Aug 2022

• Planned, organized, and executed public and private events held at Reiman Gardens • Completed set up and tear down of rentals • Developed an individual capstone project that betters the organization and the public • Held meetings with clients and lead guided tours of the venue • Planned, organized, and executed public and private events held at Reiman Gardens • Completed set up and tear down of rentals • Developed an individual capstone project that betters the organization and the public • Held meetings with clients and lead guided tours of the venue

Barista

• Aug 2021 - Aug 2022

• Responsible for taking orders while facilitating great customer service • Executed drink orders and to-go orders • Maintained cleanliness by keeping up with dishes, stocking, and prepping • Responsible for taking orders while facilitating great customer service • Executed drink orders and to-go orders • Trained in new employees • Responsible for taking orders while facilitating great customer service • Executed drink orders and to-go orders • Maintained cleanliness by keeping up with dishes, stocking, and prepping • Responsible for taking orders while facilitating great customer service • Executed drink orders and to-go orders • Trained in new employees

Student Union Board

• Aug 2021 - Dec 2021

• Volunteer for various events hosted by Iowa State at the Memorial Union Building, including concerts, open mic night, comedy shows, and more • Help set up, check-in guests, and take down the event space • Volunteer for various events hosted by Iowa State at the Memorial Union Building, including concerts, open mic night, comedy shows, and more • Help set up, check-in guests, and take down the event space

Manager

• May 2021 - Aug 2021

• Responsible for all the lifeguards and delegated tasks in an efficient manner • Planned and facilitated pool events • Responded to questions and concerns from members in person and on the phone • Scheduled and taught private swim lessons • Quickly problem solved any situations that arose • Responsible for all the lifeguards and delegated tasks in an efficient manner • Planned and facilitated pool events • Responded to questions and concerns from members in person and on the phone • Scheduled and taught private swim lessons • Quickly problem solved any situations that arose

Kitchen Associate & Barista

• Feb 2021 - May 2021

• Responsible for maintaining organization and cleanliness in the kitchen • Assisted chef in cooking and baking large quantities of the café menu items • Ability to follow recipe instructions to execute food orders • Front of the house responsibilities - took orders, made coffees, served orders • Responsible for maintaining organization and cleanliness in the kitchen • Assisted chef in cooking and baking large quantities of the café menu items • Ability to follow recipe instructions to execute food orders • Front of the house responsibilities - took orders, made coffees, served orders

Front Desk Attendant

• Nov 2020 - Jan 2021

• Responded to and effectively handled any escalated complaints • Maintained customer satisfaction from greeting and checking members in • Completed transactions of sports equipment, merchandise, beverages, and concessions • Answered phone call questions and made reservations for members • Responded to and effectively handled any escalated complaints • Maintained customer satisfaction from greeting and checking members in • Completed transactions of sports equipment, merchandise, beverages, and concessions • Answered phone call questions and made reservations for members

Lifeguard

• May 2016 - Aug 2020

• Maintained proficiency in first responder skills such as First Aid and CPR • Greeted and checked members in and enforced pool rules to ensure safety • Washed towels, cleaned pool deck, cleaned bathrooms • Observed weather and water conditions and alerted members to potential dangers • Maintained proficiency in first responder skills such as First Aid and CPR • Greeted and checked members in and enforced pool rules to ensure safety • Washed towels, cleaned pool deck, cleaned bathrooms • Observed weather and water conditions and alerted members to potential dangers

Event Caterer

• Jan 2020 - Apr 2020

• Catered Iowa State events held at the Scheman event center building • Set up to prepare for events: adjusted seating, gathered food, folded napkins, set dining utensils, and filled beverages • Set, served, and bus tables for a large number of guests • Dishwasher experience • Catered Iowa State events held at the Scheman event center building • Set up to prepare for events: adjusted seating, gathered food, folded napkins, set dining utensils, and filled beverages • Set, served, and bus tables for a large number of guests • Dishwasher experience

Lifeguard

• Apr 2019 - Aug 2019

• Completed opening and closing shift responsibilities • Tested patrons for swim ability • Checked water readings to keep chemicals at safe levels and avoid potential illnesses among patrons • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges • Completed opening and closing shift responsibilities • Tested patrons for swim ability • Checked water readings to keep chemicals at safe levels and avoid potential illnesses among patrons • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges

Server

• Jan 2018 - Aug 2019

• Greeted customers, took orders, and delivered their food • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs • Worked with POS system to place orders • Great communication skills with all ages • Greeted customers, took orders, and delivered their food • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs • Worked with POS system to place orders • Great communication skills with all ages