Experience

The Field Solutions Group

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Company Secretary

  • Mar 2018 - Present

  The Field Solutions Group are an independent provider of field service engineers and field sales professional across the UK. We supply recruitment solutions to businesses that are built around a mobile workforce. Our mission statement as a company is to build sustainable business partnerships and support our clients in achieving their growth plans and objectives.



Natalie Fernihough

• Cosmetics

• Lifestyle Coach & Mentor

  • Nov 2014 - Present



Concept Resourcing

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• MPS Sales Account Manager

  • Dec 2016 - Dec 2017

  At Concept I specialise in sourcing proven managed print sales talent across the Midlands and North of the UK. Concept Resourcing is a leading recruitment company in the provision of permanent and contract resource solutions throughout the UK. Our Divisions include: Business Services Information Technology Engineering Field Engineering Project Services Healthcare/NHS Government/G-Cloud Established in 2000 and now celebrating over 16 years of success, we are the preferred staffing partner to a broad and prestigious portfolio of clients in both the private and public sector. Our philosophy is simple: to provide a dependable and professional recruitment service. Our success is based on delivering the highest quality candidates to your requirements. Last year we supplied over 1000 people across the UK into new permanent or contract positions. We are an Investors in People accredited company and also an approved Government Procurement Service supplier.To find out more how I can help you, please give me a call on 01384 245878 or email on Natalie.fernihough@conceptresourcing.com



Altodigital

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Group Contract's Manager

  • 2010 - Nov 2014

  Managing a team of 3 responsible for looking after all contracts for all branches of Altodigital. Working closely with Sales and Sales Order Processing. Chasing paperwork, reviewing contracts to ensure everything is correct before set up. Input onto Vale ensuring compliance with contract, financial and billing requirements. Worked closely with service director. Collect and compile input from multiple departments to ensure correct set up and procedures are followed. Ability to read and interpret contractual documents. Multitask and work to deadlines.

• Major Account Set Up

  • 2007 - 2010

  The main role to MA was to make sure every MA was set up correctly across the whole of Altodigital’s MA’s (Pinsent Mason Solicitors, Birmingham City Council) ensuring the correct set up of the contract, making sure all paperwork was complete and accurate. Inputting data onto Vale system. Setting up preferred method for meterage collection. Liaising with workshop and IT as well as Sales staff. Producing monthly/quarterly invoices and spreadsheets. Maintaining good relationships with the senior sales personnel across the whole of Altodigital.

• Customer Relations Manager

  • 2006 - 2007

• Receptionist/Billing Assistant

  • Mar 2002 - 2006

  Working within a busy billing team I was responsible for collecting and billing meterage to customers. The billing cycle would be monthly or quarterly. I had to use software to send out electronic requests as well as by fax and calling customers direct for the information. I had to have a good understanding of the machines as I would often need to talk the customer through how they get the meter reading from the machine. Once collected the meter readings were input onto the system, invoice produced either on its own or with a spreadsheet depending on the complexity of the billing. Finally get the invoices out in the post. I would also raise credit notes, deal with meter billing queries whilst building relations internally and externally. I also covered reception so my main role was to welcome visitors either in person or over the telephone. I would take messages and pass them to the relevant people/departments. Deal with staff at other branches and help resolve queries. Provide general administrative and clerical support. Schedule appointments. Receive and sort mail and deliveries. Co-ordinate meetings and organise catering . Organise conference and meeting room bookings all whilst wearing a smile.