Natalie Dixey

Lead Salesforce Functional Consultant at AspireCRM
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Contact Information
us****@****om
(386) 825-5501
Location
Leicester, England, United Kingdom, UK
Languages
  • French Full professional proficiency
  • Italian Limited working proficiency
  • German Limited working proficiency

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Kathryn Roberts

Natalie is one of the most highly organised and efficient people I have met. She can take complex projects, break them down and put plans in place to ensure successful execution. She brings out the best in the team she manages, working as team player, whilst coaching others to fulfill their potential. With an amazingly strong work ethic, she can be relied on the complete any task however challenging it may be. Extremely adaptable to change and with strong self-motivation to learn she takes on new challenges with a positive attitude and a determination to make things work. A real asset for any team or business whether in a people or project management role. An absolute pleasure to work with.

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Credentials

  • APM Project Management Qualification (PMQ)
    Association for Project Management
    Feb, 2019
    - Oct, 2024
  • APM Project Fundamentals Qualification
    Association for Project Management
    Oct, 2018
    - Oct, 2024
  • GDPR Compliance: Essential Training
    LinkedIn
    Apr, 2018
    - Oct, 2024

Experience

    • United Kingdom
    • Information Technology & Services
    • 1 - 100 Employee
    • Lead Salesforce Functional Consultant
      • Apr 2023 - Present

    • Salesforce Functional Consultant
      • Sep 2022 - Apr 2023

    • South Africa
    • Staffing and Recruiting
    • 200 - 300 Employee
    • Salesforce Business Analyst
      • Mar 2021 - Aug 2022
    • Operations and Projects Manager
      • Apr 2018 - Feb 2021
    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Lead Placement Coordinator - ABS & LSS
      • Jul 2016 - Mar 2018

      - Day-day-day supervision of a team of 2 placement coordinators and 1 placement student, providing coaching & developmental support to achieve annual KPIs. - Leading the design, delivery and review of pre, during and post placement support events for 2nd year Business (ABS) students and Language & Social Science (LSS) students taking UK & international placements. - Dealing with complex student issues whilst on placement, ensuring appropriate duty of care and confidentiality is respected. - Creating and maintaining strong relationships with key stakeholders within the ABS and LSS Schools. - Recruitment, induction and training of new and current staff. - Leading the continuous improvement of placement support activities, systems and processes in line with University policies. - Reporting on and analysing student data to identify trends and providing recommendations to key stakeholders. - Contributing to key working and project groups across the University. - Working collaboratively across the department and Schools of Study to ensure consistent messaging is delivered to students. Show less

    • Senior Make It Happen Manager
      • Oct 2014 - Jul 2016

      - Line management of a team of 3 people, managing the day to day activities of the Make It Happen Team- Managing the performance & development of the Make It Happen Team through weekly ‘huddles’, monthly 1:1s and annual performance reviews- Liaising with Heads of Department to allocate Make It Happen team support as required- HR administration & recruitment- Ensuring the smooth running of operational activities, supporting directors, senior managers and the sales team in business development activities- B2B Customer Service & Customer Relations Management- Process management including identifying, defining, documenting and refining business processes to ensure they are fit for purpose and implemented - Producing and analysing weekly and monthly MI reports for SMT & Board- Managing complex internal projects Show less

    • Make It Happen Manager
      • Apr 2012 - Oct 2014

      Responsible for 'Making it Happen' on a daily basis including: - Ensuring the smooth running of operational activities, managing and supporting a team of 4 consultants in business development activities- Managing & coordinating client programmes & promotional events, nationally and internationally- B2B Customer Service & Customer Relations Management- Managing complex internal projects- Maintaining and developing social media presence- Copy writing and proofreading in line with company branding Show less

    • United Kingdom
    • IT Services and IT Consulting
    • Interim Data Cleansing Executive
      • Mar 2012 - Mar 2012

      - Data cleansed the records of over 500 healthcare professionals - Obtained correct contact information of right level decision makers - Identified possible new leads and contacts for the Strategy Director - Data cleansed the records of over 500 healthcare professionals - Obtained correct contact information of right level decision makers - Identified possible new leads and contacts for the Strategy Director

    • HR & Administration Assistant
      • Sep 2011 - Mar 2012

      - Organisation of personnel (holidays, sick leave, headcount, temporary staff) - Coordinated staff training and events in line with budget - Provided support to the Managing Director - organising agenda, meetings and travel, assisting in research - Translated documents and e-mails from French to English and English to French - Organisation of personnel (holidays, sick leave, headcount, temporary staff) - Coordinated staff training and events in line with budget - Provided support to the Managing Director - organising agenda, meetings and travel, assisting in research - Translated documents and e-mails from French to English and English to French

    • United Kingdom
    • Wellness and Fitness Services
    • 700 & Above Employee
    • F&B Sales Assistant
      • Jul 2010 - Sep 2011

      - Customer Service - Up-selling of products - Food Preparation - Customer Service - Up-selling of products - Food Preparation

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Student Ambassador
      • Jun 2008 - Mar 2011

      - Supervised French language classes during University Open and Revision Days - Invited into a local school to help implement French lesson plans - Engaged with students at G.C.S.E and N.V.Q level - Supervised French language classes during University Open and Revision Days - Invited into a local school to help implement French lesson plans - Engaged with students at G.C.S.E and N.V.Q level

    • Travel Arrangements
    • 1 - 100 Employee
    • Internship
      • Sep 2009 - Apr 2010

      - B2C Customer Service & Customer Relations Management - Managed the customer booking & sales process - Organised the arrival and departure of up to 300 hotel guests - B2C Customer Service & Customer Relations Management - Managed the customer booking & sales process - Organised the arrival and departure of up to 300 hotel guests

Education

  • Coventry University
    BA Hons, French and International Relations
    2007 - 2011
  • South Wolds Language College
    2000 - 2007

Community

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