Experience

Sandcastle Community Management

• United States
• Real Estate
• 1 - 100 Employee

• Community Association Manager

  • Sep 2021 - Feb 2022

  Naples, Florida, United States



ALLIANT PROPERTY MANAGEMENT

• United States
• 1 - 100 Employee

• Community Association Manager

  • Aug 2019 - Mar 2021

  Naples, Florida, United States Licensed Community Association Manager representing 8 Naples area communities servicing 700+ doors. I provide turnkey management of annual budgeting, forecasting and reporting, as well as all contract management, negotiation and vendor sourcing.



Ability Management

• United States
• Mental Health Care

• Community Association Manager

  • Feb 2018 - Mar 2019

  Naples, Florida Area Licensed Community Association Manager representing 11 Naples area communities servicing 700+ doors. I provide turnkey management of annual budgeting, forecasting and reporting, as well as all contract management, negotiation and vendor sourcing.



Resort Management Group

• 1 - 100 Employee

• Office Administrator

  • Jun 2017 - Nov 2017

  Naples, Florida Area Licensed Community Association Manager providing administrative support to property management team. Customer liaison for Spanish Wells HOA. Experienced and knowledgeable of Chapter 718 & 720 Florida Statues. Able to professionally and effectively communicate, both written and verbally, with tenants, property owners, board members, committee members, employees and vendors. Experienced in operating TOPS condo/HOA financial accounting software and dwellingLIVE.



Health Alliance Plan

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Marketing Specialist, Medicare Programs

  • Sep 2015 - Jan 2017

  Greater Detroit Area • Developed and created various direct-to-consumer marketing initiatives targeting key and large group Medicare Advantage plan members ensuring that all CMS marketing guidelines were met for all marketing collateral. Provided status reports on financial and statistical metrics related to product performance, such as monthly financial status, enrollment, and administrative costs



SME

• Appliances, Electrical, and Electronics Manufacturing

• Market Research Project Manager

  • Mar 2014 - Sep 2015

  Society of Manufacturing Engineering Direct, plan and implement all marketing primary and secondary research activities for SME core business areas. Provide recommendations for strategic action based on research findings. Manage program budgets and RFP’s for marketing research activities. Manage KPI's to track program success – membership; trade shows; media publications. Central point-of-contact to manufacturing business partners for various co-marketing and brand awareness efforts. Prepare written reports and… Show more Direct, plan and implement all marketing primary and secondary research activities for SME core business areas. Provide recommendations for strategic action based on research findings. Manage program budgets and RFP’s for marketing research activities. Manage KPI's to track program success – membership; trade shows; media publications. Central point-of-contact to manufacturing business partners for various co-marketing and brand awareness efforts. Prepare written reports and presentations summarizing qualitative and quantitative research findings. Show less



Blue Cross Blue Shield of Michigan

• United States
• Insurance
• 700 & Above Employee

• Corporate Marketing & Customer Experience

  • Mar 2011 - Jan 2014

  Greater Detroit Area Project manager for various market research and customer experience strategies and initiatives for BCBSM Corporate Marketing team. Extensive research and reporting on market segmentation, healthcare market place trends, competitive intelligence, product ideation and healthcare reform legislation. Extensive research and humanization of BCBSM’s customer experience persona creation for system-wide internal campaign launch. Co-presenter for system wide educational workshops on Voice of the… Show more Project manager for various market research and customer experience strategies and initiatives for BCBSM Corporate Marketing team. Extensive research and reporting on market segmentation, healthcare market place trends, competitive intelligence, product ideation and healthcare reform legislation. Extensive research and humanization of BCBSM’s customer experience persona creation for system-wide internal campaign launch. Co-presenter for system wide educational workshops on Voice of the Customer implementation strategies, consumer insights and market segmentation research findings. Developed and managed BCBSM Voice of the Employee program input and analysis as part of overall VOC program. Show less



Wayne State University

• United States
• Higher Education
• 700 & Above Employee

• Business Manager, Wayne State School of Medicine

  • Apr 2002 - Jul 2010

  Project managed $70 million dollar roll-out plan for Wayne State University School of Medicine/University Physician Group Ambulatory Surgery Center to unify and house 19 clinical service lines. Shadowed executive director, met with 19 clinical department chairs and their administrative managers. Provided extensive needs assessment of clinical office requirements; equipment needs; clinic hours; patient load; space planning and cost projections.



Karmanos Cancer Institute

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Marketing Communications Coordinator

  • 1997 - 2002

  Greater Detroit Area Responsibilities included: research and data collection; PR liaison for large scale media announcements; writing press releases; creation of power point presentations and other marketing materials. Central point of communication updating all stakeholders and work group leaders on plan progress. Assisted executive leadership team in company marketing plan implementation and preparation of project-related documentation. Prepared project agenda and meeting minutes and issue/ resolution… Show more Responsibilities included: research and data collection; PR liaison for large scale media announcements; writing press releases; creation of power point presentations and other marketing materials. Central point of communication updating all stakeholders and work group leaders on plan progress. Assisted executive leadership team in company marketing plan implementation and preparation of project-related documentation. Prepared project agenda and meeting minutes and issue/ resolution logs. Show less