Experience

Riding High Harley-Davidson

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Business Manager

  • Jan 2019 - Present



BOB KING BUICK - GMC, INC.

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Finance Manager

  • Apr 2018 - Present

  - Desked, closed and secured financing on a consistent daily basis - Secured individual and commercial vehicle financing for business use -Secured financing for multiple vehicles and set up lines of credit for fleet use -Built and maintained rapport with banking representatives -Maintained current knowledge of GM incentives -Reported delivered vehicles to the manufacturer -Submitted and tracked all incentives on each new car sale -Responsible for collecting proof of each incentive given to new car clients Show less



Crown Automotive Group

• United States
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• Finance Manager

  • Dec 2017 - Apr 2018



Hendrick Automotive Group

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Finance Manager

  • Dec 2013 - Jul 2017

  • July 2017 ran $1740 a copy with 52% warranty penetration and 205% product penetration. • Negotiated interest rates with clients as well as the banks • Met with bank reps on monthly basis to know any incentive programs available and signed up with new lenders • Secured financing for clients in open chapter 7 & chapter 13 bankruptcy • Build and maintain rapport with clients to exceed CSI goals and create repeat clients • Created CIT and CNA reports and handled funding issues daily • Reported delivered vehicles and submitted for incentive money to GM • Assisted Sales Managers desking and closing car sales • Trained new salesmen on sales process and paperwork • JM&A 5-Day Skills Course • JM&A 2-Day Advanced Closing Course Show less



Foreign Cars Italia

• Greensboro/Winston-Salem, North Carolina Area

• BDC and Internet Manager

  • Nov 2010 - Sep 2013

  • Implemented a new business plan & sales strategy systems to improve customer service with sales calls and internet leads • Handle all internet leads, phone-ups, and online credit applications • Instructed all salesmen and sales managers on Reynolds CRM system • Run service, sales, and event campaigns to increase sales • Created motivational activities for salesmen to set appointments, have customers write reviews on Cars.com, and increase overall customer service • Track monthly sales and research sources by running comparisons using Excel • Maintain both Foreign Cars Itaia and Porsche of Greensboro Facebook Page • Create monthly sales ads for Ferrari, Aston Martin, Porsche and Pre-owned vehicles Show less



BOB KING BUICK - GMC, INC.

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Internet Coordinator

  • Mar 2010 - Nov 2010

  • Creating follow-up schedule, status, and result codes in Contact Management • Creating and saving documents in Contact Management to use as letters and e-mail templates • Adding new prospects, assigning internet leads to salesmen and attaching schedules • Logging sales and searching sources in Contact Management and ERA • Make contact with customers who walk onto the dealership and sending follow-up emails • Completing all steps in the sale up to pricing for new General Motors internet leads • Designing, implementing and following up on Facebook with incentives and contests • Adding Facebook Fans to Bob King’s dealerships Show less



Bob King Automall

• • Jan 2008 - Mar 2010

  • Resolved customer issues on weekends and evenings when the service and parts department were closed• Assigned internet leads to salesmen

• • Sep 2007 - Jan 2008

  • Generated business through repeat customers• Followed-up with customers to be sure they were satisfied with their vehicle, the service that they received, and their overall experience with Bob King