Experience

College of American Pathologists (CAP)

• Hospitals and Health Care
• 700 & Above Employee

• Member Program Manager

  • Apr 2023 - Present

• Membership Program Specialist

  • Dec 2018 - Apr 2023

• Membership Data Associate

  • Jun 2018 - Dec 2018

  The College of American Pathologists (CAP), the leading organization of board-certified pathologists, serves patients, pathologists, and the public by fostering and advocating excellence in the practice of pathology and laboratory medicine worldwide.• Assist in the management of data in Oracle related to CAP members including focused research on over 5000 member contact data elements• Maintain data by following documented data maintenance procedures for consistency and correctness• Support the new member loyalty program through cross divisional work with CAP staff including outreach to approx. 300 physician members via email and hard copy mailings• Communicate with Residency Program Coordinators via email to ensure data accuracy for current Fellowship and Residency members, update demographic information in Oracle for New Resident Members. • Ensure Pathologists on CAP Committee renew or sign up for memberships via email and phone to maintain member quota Show less



Envita Medical Centers - Cancer and Lyme Disease Facility

• United States
• Medical Practices
• 1 - 100 Employee

• Patient Floor Coordinator

  • Sep 2017 - Jun 2018

  • Utilized active listening, Behavioral Motivation Interviewing, guided care goal setting with 60+ patient case load, 15+ patients daily to consult protocol compliance and noncompliance with medical care instructed from physicians • Communicated progress and critical reports to physicians, RNs, Patient Care Coordinators prior to patient follow up appointments to discuss possible protocol changes • Continually reviewed updated patient protocols via Practice Fusion, email, telephone to task out priorities to corresponding faculty and myself to ensure patient is receiving the correct personalized treatment • Coordinated patient outside referrals, medical records, scheduling appointments, insurance prior authorizations, and calling in prescriptions to appropriate pharmacy • Assisted with accounting, retrieving payment, managing patients supplements, and supplement inventory Show less