Experience

Oshawa Clinic Group
• Canada
• Hospitals and Health Care
• 1 - 100 Employee
• Medical Radiation Technologist

  • May 2023 - Present


The Hospital for Sick Children

• Canada
• Hospitals and Health Care
• 700 & Above Employee

• Senior Manager, Diagnostic Imaging

  • May 2019 - Present

  Manage the recruitment, training, coordination and evaluation of technologists, anesthesiology assistances, nursing staff, registration clerks and scheduling coordinators for MRI and Image Guided Therapy departments. Collaborate with my director on capital recommendations and operational budget adjustments for 4 cost centres. Sit on various hospital-wide committees such as Joint Health and Safety, Product Standardization, and Medical Directives. Revise departmental policies and procedures. Hold regular departmental meetings to keep staff abreast of updates, incidents, education etc. and to collect their input on ongoing issues. Work closely with the Office of Patient and Family Experience on customer service, service recovery and Quality Improvement. Show less



Medcan

• Canada
• Wellness and Fitness Services
• 300 - 400 Employee

• Manager, Medical Imaging

  • Jan 2018 - May 2019

  Managed and evaluated technologists for all imaging modalities, including radiography, bone mineral density measurement, mammography, ultrasound, echocardiography, CIMT and Liver Elastography. Oversaw equipment service, repairs and maintenance for all modalities. Managed independent health facility audits and accreditation reviews. Collaborated with finance department for the approval of service contracts, equipment purchases, additional staffing and other budgetary needs. Complied with radiation and workplace safety and infection control. Handled patient feedback and service recovery. Co-chaired the Joint Health and Safety Committee. Show less



Hôpital Général de Hawkesbury & District General Hospital (HGH)

• Director, Diagnostic Imaging and Patient Registration

  • Jun 2014 - Nov 2017

  Acquired strong skills in Project Management, Processes and Workflows as well as Human Resources Management. Managed the operational and capital budgets for six cost centres. Built, presented and implemented business cases to address the needs of Diagnostic Imaging Services, Patient Registration, Portering Services and Smoking Cessation Program. Established relationships with external stakeholders to compare best practices and benchmarks. Worked diligently with the Project Management Office on a major redevelopment project for the hospital. Show less

• Manager, Diagnostic Imaging

  • May 2013 - Jun 2014

  Managed technical and clerical staff through day to day operations. Managed patient feedback and incident reports. Held regular departmental meetings with efficient internal communication strategies. Collaborated with other Services and Departments to obtain solutions around issues concerning common goals. Lead a sub-committee that measured our Department’s method of functioning against Accreditation Canada’s standards, then implemented strategies concerning identified weaknesses to improve and rectify our methods of work in order to meet or surpass its standards. Show less

• Charge Technologist, Diagnostic Imaging

  • Mar 2011 - Apr 2013

  Wrote and revised the hospital's Policies and Procedures, ensuring that these reflected the work performed by staff, the Hospital's expectations and were aligned with various industry standards. Worked with Department Director and Chief Radiologist to address, and find solutions to, day-to-day issues. Implemented a schedule for regular maintenance and testing on all Department radiological equipment.

• PACS Administrator

  • 2011 - 2013

  Managed the regional Picture Archiving and Communication System (PACS) at HGH while serving as the mediator between the North-Eastern Ontario Diagnostic Imaging Network (NEODIN) team and HGH.

• Medical Radiation Technologist (General Radiography and CT scan)

  • May 1999 - Mar 2011