Experience

DealerCenter

• United States
• Software Development
• 1 - 100 Employee

• Account Manager

  • Nov 2021 - Present

  Account Management: Building and maintaining strong relationships with clients, understanding their needs, and ensuring over 900 accounts are managed to their full potential. Technical Acumen: A solid grasp of the technical aspects of dealership software, including cloud-based systems, mobile apps, websites, and databases, including security systems. Product Knowledge: A deep understanding of the dealership software products and solutions offered, including their features, benefits, and how they address specific industry needs. Sales Skills: The ability to identify upsell and cross-sell opportunities, negotiate contracts, and close deals to increase revenue, including pricing and negotiating. Industry Knowledge: A solid understanding of the automotive dealership industry, including its challenges, trends, and regulatory requirements Problem-Solving: Dealership software can encounter various challenges, and the Account Manager must be adept at identifying issues and finding creative solutions. Project Management: Coordinating software implementations, upgrades, or customization projects requires excellent project management skills to ensure they are completed on time and within budget. Training and Onboarding: The capability to provide training to clients on software solutions, ensuring they can maximize the benefits of the technology to boost usage and product longevity. Show less



Nuvia Water Technologies, Inc.

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Finance Coordinator

  • Sep 2020 - Oct 2021



All Star Automotive Group

• United States
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Sales Consultant

  • Nov 2018 - Sep 2020

  Engaged customers, understood their needs, and provided expert advice on Toyota vehicles. Successfully met or exceeded monthly sales targets, contributing to dealership success. Maintained a high level of customer satisfaction through prompt service and post-sale support. Kept up-to-date on Toyota product knowledge, facilitating effective communication with customers. Efficiently managed documentation and adhered to compliance standards. Actively participated in ongoing Toyota training programs to stay informed about product updates and industry trends. Show less



Amedisys

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Onboarding Partner

  • Mar 2016 - Jun 2017

  Key Contributions: Designed and managed an efficient onboarding process tailored to medical hospice positions. Provided essential support and guidance to new employees, ensuring they understood company policies and culture. Collaborated with HR and leadership to align onboarding practices with organizational goals and industry regulations. Conducted orientation and training sessions, including specialized training in the medical hospice field. Implemented tracking mechanisms to monitor new hire progress and enhance the candidate experience. Achievements: Successfully onboarded numerous medical professionals and support staff, contributing to company growth and excellence in patient care. Received positive feedback from new hires regarding the effectiveness of the onboarding process. Collaborated with Talent Acquisition to refine recruitment strategies. Show less



Gateway One Lending & Finance

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Funding Specialist

  • Jan 2011 - Mar 2016

  Reviewed and analyzed credit applications while ensuring accurate and complete documentation at closing. Supported dealers in the Southwest and Midwest regions, fostering strong partnerships. Trained and mentored new and legacy employees to maintain process consistency. Served as a bilingual communication bridge during sales calls and interviews. Managed confidential data entry and ensured data security. Provided crucial support to customers, loan officers, business partners, and dealers. Consistently met project deadlines. Show less



Disneyland Resort

• United States
• Entertainment
• 700 & Above Employee

• Cast Member

  • Jan 2010 - Mar 2012