Experience

Liverpool School of Tropical Medicine
• United Kingdom
• Higher Education
• 400 - 500 Employee
• Registry Administrator

  • Feb 2018 - Present


Liverpool John Moores University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Senior Faculty Administrator - Faculty of Natural Sciences, Psychology & Sports Science

  • Apr 2017 - Jan 2018

  Processing claims for extenuating circumstances, servicing and minuting exam boards and committee meetings including Psychology Research Ethics Panel, producing spreadsheets using Microsoft Excel for mark entry checking system, international student attendance monitoring to ensure visa compliance, attendance monitoring of home students for student engagement reporting, maintaining student records on Student Information System, servicing exams and invigilation.

• Faculty Administrator - Faculty of Natural Sciences, Psychology & Sports Science

  • Nov 2015 - Apr 2017

  Servicing and minuting Programme Team meetings and Board of Study meetings, international student attendance monitoring , processing claims for Extenuating Circumstances and Deferred Consideration, assisting at Programme Applicant Days.

• Course Enquiries Assistant

  • Sep 2015 - Nov 2015

  Temp contract. Using Microsoft Customer Relationship Management system (CRM) to answer course enquiries from potential applicants including advising on entry requirements, responding to prospectus requests and sending information about university open days. Greeting guests, registering attendance and acting as a main point of contact at university open days.

• International Admissions Assistant

  • Jul 2015 - Sep 2015

  Temp contract. Contacting international students who had started applications in order to obtain outstanding documentation so that incomplete applications could be converted into complete applications, potentially boosting overall recruitment figures. Verifying IELTS documents. Assisting the wider student recruitment team during university open days, updating UCAS and acting as a call operator during the A-Level Clearing period.

• Academic Planning and Information Officer

  • Feb 2015 - May 2015

  Maternity cover. Processing orders for replacement degree certificates and transcripts and confirmation of award letters through the LJMU online shop, assisting Senior Planning Officer in locating suitable exam venues and servicing main exam venues, collating award recommendation forms from all faculties across the university, answering queries relating to graduation and helping students to register online for their ceremonies. Maternity cover. Processing orders for replacement degree certificates and transcripts and confirmation of award letters through the LJMU online shop, assisting Senior Planning Officer in locating suitable exam venues and servicing main exam venues, collating award recommendation forms from all faculties across the university, answering queries relating to graduation and helping students to register online for their ceremonies.



NCUK - The University Consortium

• United Kingdom
• Higher Education
• 1 - 100 Employee

• Academic Officer

  • Jan 2013 - Feb 2015

  Coordinating approval of exams and coursework for International Diploma Programme, servicing exam boards, assisting external examiners during mark moderation period, ensuring secure and timely delivery of exams internationally, assisting international study centres with student registration, printing award certificates and transcripts, making travel arrangements for external examiners and senior management team to visit international study centres including booking hotels, flights and writing letters to support visa applications.



NHS

• Hospitals and Health Care
• 700 & Above Employee

• Medical Records Clerk

  • Jul 2008 - Dec 2012

  University holiday job responding to urgent requests for medical records to be sent to consultants in time for patient appointments, tracking and updating medical records on hospital systems. University holiday job responding to urgent requests for medical records to be sent to consultants in time for patient appointments, tracking and updating medical records on hospital systems.