Executive Assistant

• Oct 2020 - Present

Executive Assistant

• Apr 2018 - Sep 2020

Corporate Executive Assistant

• Oct 2016 - Apr 2018

• Organizes the flow of the business by optimizing the calendars for three executives, including coordination of both business and personal travel for them and their families according to desired preferences, as well as occasional travel for other business associates. • First point of contact at the corporate level in person and on the phone providing high level customer service when welcoming guests and answering phones. Relays messages and transfers calls to the appropriate contact. • Arranges board meetings with accommodations including food and beverages. • Company liaison speaking on the owners’ behalf via phone and email, extends from relationships with their business partners to business cell phone accounts, corporate car rental, and hotel corporate rate accounts • Utilizes QuickBooks to co-manage five personal and business bank accounts to balance those accounts and processes payroll for a smaller two employee division of the company. • Recently reduced cost on QuickBooks account fees by approximately $2000. Supports business by ordering supplies for corporate office and IT supplies for manufacturing facility in Kentucky. Show less

Front Desk

• Jan 2015 - Sep 2016

• Experience with EMA (electronic charting), NextGen (scheduling, check in / check out, patient encounters and entering insurance information), and Advanced MD (scheduling and insurance information). • Clerical work consists of answering phones in a busy medical office with eight providers, scheduling patients efficiently as dictated by the doctors, as well as collecting patient medical histories and relaying messages accordingly to each provider electronically. • Selected to oversee two provider’s pathology result logs to convey and execute the doctors’ orders with patients with biopsy results. This includes explaining various treatments via telephone conversation and scheduling surgeries accordingly. • Authorized to e-scribe prescriptions to the pharmacy once they are verified by the doctor. Show less

Optician, Optimetric Tech

• Nov 2012 - Nov 2014

• Patient pre-screening and testing included: Visual Screening, Color Vision and Depth Perception testing, Non-contact Glaucoma testing, and Contact Lens insertion and removal training • Routine clerical work included: Answering phones, scheduling patient appointments, filing patient charts • Designated to send out yearly reminders using Practice Director (electronic charting) • Appointed to complete a monthly inventory of consignment frames • Assisted patients in frame and lens selection, fitting, and repairs Show less

Teller, Administrative Assistant

• Nov 2011 - Nov 2012

• Built relationships with customers through exceptional customer service • Assisted in training of new tellers • Responsible for ordering money from federal reserve and supply orders within budget • Conducted loan quality checks • Built relationships with customers through exceptional customer service • Assisted in training of new tellers • Responsible for ordering money from federal reserve and supply orders within budget • Conducted loan quality checks

Store Manager

• May 2006 - Nov 2011

• Promoted from Associate Manager to Store Manager, November 2010 • Known for customer service; 100% monthly secret shop scores • Increased store conversion performance last year by 8.1% • Organized business plan to achieve 1 million dollars during fiscal year • Developed Assistant Manager for promotion to Associate Manager, as well as assisted in training of new managers for our district • 100% Loss Prevention Audit score; nominated for Shrink Results Award • Processed payroll and estimated payroll costs by month • Supervised 3 managers and approximately 7 sales associates Show less

Co Manager

• Oct 2000 - May 2006

Promotion from Assistant manager to Co Manager in September 2003 Promotion from Assistant manager to Co Manager in September 2003