Traffic Coordinator

• Apr 2023 - Present

Traffic Manager

• Mar 2022 - Jan 2023

- Agile Thinking: Continuously assessed availability of team members in digital, design and copywriting departments to accommodate the needs of ~30 clients and pivot project timelines if necessary - Vendor Management: Coordinated and negotiated with over 20 outside vendors to assist with project requests as needed- Project Estimation: Assisted with the development of project quotes exceeding $50k in revenue potential

Agency Marketing Manager

• Aug 2021 - Oct 2022

- Account Management: Oversaw all internal efforts to promote the agency’s marketing services, including social media, content development, website/digital and paid campaigns- Strategy: Discussed and provided guidance on tactics to improve promotional pieces - Reporting: Consolidated data to provide insights on lead generation relating to web traffic, quality of leads, etc.- Results: Aided in the improvement of reporting processes, and equipped the agency with over 40 new, creative assets Show less

Student Services Intern

• Jan 2021 - Jun 2021

Created opportunities for student development across multiple programs within student services. - Teamwork & Communications: Provided support to program leads to meet student needs, develop and revise materials for presentations, and assist in tracking event information via Google Sheets - Customer Service: Developed rapport with students and families and followed up when necessary to ensure a successful application and registration process - Computer Technology: Reviewed and updated student data across three online platforms to ensure consistency and accuracy Show less

Social Media Marketing Intern

• May 2020 - Dec 2020

Improved company’s online presence through content strategy and creation. - Social Media Marketing: Collaborated on over 20 pieces of new content for the company to post, as well as providing improvements to consider for the company website - Business Development: Completed competitive analyses to determine strategies for the company related to social media, corporate social responsibility, and talent acquisition - Results: Launched some of the first posts for the company Facebook and LinkedIn pages, and was asked to continue contracting with the company through the end of the year Show less

Intern

• Jun 2020 - Oct 2020

Improved the company’s online presence by optimizing and promoting the company’s interest in purchasing mineral royalties via phone and mail. - Engagement: Connected directly with mineral owners via phone to further company’s offer opportunity, - Media Development: Led cross-company team in reconstructing company website, and discussed digital strategy to leverage new technologies and increase efficiencies - Results: Generated a list of over 10 prospects for royalty acquisitions within 4 months Show less

Family Support Specialist (BHT)

• May 2018 - Apr 2019

Guided parents and children on setting goals for improvement regarding behavioral health treatment plans. - Creative Thinking: Led personalized activities for each client and family, and improvised activities when necessary in order to advance progress towards treatment goals and solidify the family unit - Time Management: Facilitated discussions with clients to determine priorities for the time of care related to activities and family needs, and recorded each activity and time into Excel daily logs for billing purposes - Results: Built strong rapport with clients and contributed to treatment progress while remaining within budget specifications and ensuring organizational success Show less

Dual Enrollment Counselor

• Apr 2017 - Apr 2018

Utilized strong interpersonal skills and teamwork to build awareness of services with current and new clientele. - Marketing and Business Development: Employed phone and email services to cold call an average of 80 prospective students promoting financial and educational benefits of the program, consistently assisting 30 students at a time through the enrollment process - Cross-Functional Collaboration: Communicated consistently with another department to ensure that documentation was approved for eligible students - Results: Collaborating with a team of 7, successfully produced the largest enrollment of students since the program’s installation, and reduced financial deficits Show less

Resident Assistant

• Aug 2016 - Apr 2017

Organized events to promote community in living areas, and enforced conduct guidelines to ensure safety of campus environment.- Leadership: Initiated individual and group meetings with residents to build rapport, and reported incidents of misconduct when necessary- Teamwork: Collaborated with fellow staff and superiors on event ideas and optimal use of budgets- Financial Analysis: Reported expenses on company logs, and determined which investments most aided in building community rapport through post event analysis- Results: Sustained positive relationships with residents and improved community environment Show less