Regional Ambassador(Ireland)

• Nov 2022 - Present

Business Development Executive,QFA

• Nov 2017 - Nov 2022

Dealing with potential and existing Clients within CPAS, the pension specialists for the Construction Sector. CPAS, are pension administrators for Construction Workers Pension Scheme (CWPS), Construction Executive Retirement Savings (CERS) & Construction Industry Retirement Trust (CIRT). Working alongside the Business Development Manager of CPAS, assisting with queries on the different Pension Schemes we offer, and arranging presentations all over Ireland to new and existing Clients within the Construction Industry. With almost 10 years working in CWPS, I bring a wealth of knowledge and experience to the Business Development Team. Show less

Credit Controller

• Mar 2008 - Mar 2017

-Managing a Portfolio of companies throughout Ireland and building strong professional relationships -Contacting companies by phone, letter, email re late payments -Reliable team player-motivated and committed to completing tasks -Excel, Word, Outlook -Discussing payment plans/arrears agreements with employers who have outstanding arrears -Generating monthly schedules and sending to employers -Advising the members of the next step when their pension payments have been deducted from their wages but not handed over to CWPS. -Dealing with queries from the Pensions Authority -Accounts Receivable- following up on shortfalls/overpayments -Auditing payments that have been submitted -Covering P.A duties to CEO . -Assisting with Event Organizing with the Business Development Manager -Member of the Social Club Committee and plan Social events throughout the year Show less

Call Centre Representative

• Jan 2006 - Mar 2008

-answering calls -communicating effectively with customers -entering bookings onto computer system -dispatching bookings to drivers -working weekends and night shifts -planning weekly rosters -collecting cash payments from taxi drivers -answering calls -communicating effectively with customers -entering bookings onto computer system -dispatching bookings to drivers -working weekends and night shifts -planning weekly rosters -collecting cash payments from taxi drivers

Radio Controller and Telephone Operator

• Jan 2002 - Jan 2006

-communicating with drivers over the radio -answering telephone calls -communicating effectively with customers -training in new staff members -entering bookings onto computer system -working weekends and night shifts -organising weekly rotas -collecting cash payments from taxi drivers -distribution of taxi cards to local community -communicating with drivers over the radio -answering telephone calls -communicating effectively with customers -training in new staff members -entering bookings onto computer system -working weekends and night shifts -organising weekly rotas -collecting cash payments from taxi drivers -distribution of taxi cards to local community