Experience

Hatchery Group

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Replenishment Director

  • Mar 2022 - Present



Conagra Brands

• United States
• Food and Beverage Services
• 700 & Above Employee

• Sr. Supply Chain Analyst

  • Apr 2020 - Apr 2022

  o Manage OTIF fine mitigation with total exemptions approved FY21 of $8.4Mo Manage Walmart’s SQEP program, and the value stream mapping process to prepare for the program.o Work with cross-functional teams to ensure we have the right truckload optimization for customer orderso Built executive summary reporting as well as other reports for sales team to keep them updated on the state of the business through COVID-19 pandemic.o Managed Walmart dry CDD’s striving to improve year over yearo Utilize third party reporting to communicate customer forecasts weekly as well as any other business anomalies

• Sales Analyst

  • Feb 2019 - Apr 2020

  o Built reports tracking all new items and updated modular performanceo Worked with cross-functional teams to ensure all new items were set up within Walmart’s system to ensure no issues when the item went live.o Accurately reported the state of the business to sales and sales leadershipo Created and maintained feature and modular trackers for all of dry grocery for future events



Pinnacle Foods

• Australia
• Food & Beverages
• 1 - 100 Employee

• Replenishment Analyst

  • Aug 2016 - Feb 2019

  o Forecast sales and demand on multiple categories with $330M revenue; working with replenishment managers to ensure all GRS settings are up to date with the current rate of sales.o Work with cross functional teams to ensure all orders are being delivered on time, and in full working through any exceptions that arise.o Work with cross functional teams to ensure we have the right internal DC Splits in our system so there are no opportunities with internal fill rates.o Accurately report the state of the business to Walmart creating a working partnership to grow our business, and expand our assortment.o Create and execute replenishment strategies while adhering to seasonal time and action calendar.o Utilize third party reporting to analyze exceptions and anomalies in the business.



Wal Mart

• United States
• Financial Services

• Replenishment Manager II

  • Sep 2015 - Aug 2016

  o Responsible for multimillion dollar department including Camera hardware, accessories, photo media, and Action Camera’s.o Managed a ladder plan business, ensured all allocation qty’s are sufficient for store and dc instock.o Managed Wal Mart’s annual event- ordering all items needed; communicated that information to suppliers as well as the MABD expectations; then tracked all po’s created to store level to make sure every store had the product on hand, and there were no stores missed.o Worked to build supplier relationship to guarantee customer service on all levels by having weekly calls covering forecasts, and instock.o Forecasted sales and demand on category and set demand on items to flow accurately into stores.



Sam's Club

• United States
• Retail
• 300 - 400 Employee

• Senior Inventory Coordinator

  • Apr 2014 - Sep 2015

  o Forecasted sales and demand on category and set demand on items to flow accurately into clubs.o Set policies on items to feature each quarter to ensure there was enough product on hando Point of contact for all in house suppliers, and was responsible for club instock as well maintaining the supplier relationship and all daily orders.o Placed and tracked all items for new or relocating clubs to ensure team hit instock date.o Worked with suppliers that were co-managed to ensure clubs were not over stocked, and there were no production issues that would affect inventory at club level.



Walmart

• United States
• Retail
• 700 & Above Employee

• Order Specialist- Pharmacy Replenishment

  • Oct 2012 - Apr 2014

  o Accurately created and maintained items for the Senior Care categoryo Pulled initial Order Reports in Retail Link as well as DRA’s for accurate initial order quantities o Worked Remedy tickets logged by Field Support to troubleshoot replenishment issues o I was part of the SAP team, working with the creation, maintenance and ordering of our Compliance Packs- I was also responsible for pulling the information for our weekly compliance pack shipments. o Accurately created and maintained items for the Senior Care categoryo Pulled initial Order Reports in Retail Link as well as DRA’s for accurate initial order quantities o Worked Remedy tickets logged by Field Support to troubleshoot replenishment issues o I was part of the SAP team, working with the creation, maintenance and ordering of our Compliance Packs- I was also responsible for pulling the information for our weekly compliance pack shipments.



Wal Mart ISD

• Field Support Technician III

  • Oct 2010 - Oct 2012

  Working escalated/critical issues providing same day resolution to all levels of management Working department Critical tickets making sure they are updated hourly to resolve any business critical needsPaging out various programming teams to resolve any business critical needsNationwide technical support for hardware, software and providing customer service for each customer until each issue has been resolved Driving any Market Manager escalations, as well as driving any business impacting issue that needs immediate resolution.



Budget Car Rental

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Office Manager

  • Sep 2008 - Oct 2011

  Sending in weekly cash reconciliation reports, as well as all weekly car/truck reportsProvided customer service over the phone as well as in person to book car/ truck rentalsWas responsible for resolving any customer service issues that might come up, making sure all customers had the easiest rental possibleVarious other office duties including answering multi line telephones, faxing, working spreadsheets, etc. Sending in weekly cash reconciliation reports, as well as all weekly car/truck reportsProvided customer service over the phone as well as in person to book car/ truck rentalsWas responsible for resolving any customer service issues that might come up, making sure all customers had the easiest rental possibleVarious other office duties including answering multi line telephones, faxing, working spreadsheets, etc.



Direct Buy

• United States
• Medical Equipment Manufacturing

• Call Center Lead Agent

  • Dec 2007 - Apr 2008

  Responsible for customer service, and making reservations for store tours over the phoneOversaw a team of six people to ensure as a team we were meeting required goals, and exceeding expectationsWas responsible for nightly mail outs for the call center ensuring that all reservations had the required information to get to the store. Responsible for customer service, and making reservations for store tours over the phoneOversaw a team of six people to ensure as a team we were meeting required goals, and exceeding expectationsWas responsible for nightly mail outs for the call center ensuring that all reservations had the required information to get to the store.