Experience

America's Incredible Pizza Company

• United States
• Advertising Services
• 100 - 200 Employee

• Managing Partner

  • Dec 2017 - Present

• Jr. VP of Birthday Sales & Operations

  • Dec 2016 - Dec 2017

  I oversee our 6, Corporate-owned locations: St. Louis, MO; Tulsa, OK; Springfield, MO; Warr Acres, OK; Memphis, TN; and San Antonio, TX for Birthday Party Operations. I monitor birthday sales; performance of party hosts and Party Hall Managers; survey birthday parents; oversee our Call Center; and update/make changes to our party packages, structure and procedures.I analyze our Survey Reports for our 6, Corporate-Owned Locations, providing guidance and suggestions to improve our performance in customer service.

• Sr. Director of Birthday Sales & Operations

  • Jul 2016 - Dec 2016

  I oversee our 6, Corporate-owned locations: St. Louis, MO; Tulsa, OK; Springfield, MO; Warr Acres, OK; Memphis, TN; and San Antonio, TX for Birthday Party Operations. I monitor birthday sales; performance of party hosts and Party Hall Managers; survey birthday parents; oversee our Call Center; and update/make changes to our party packages, structure and procedures.

• Director of Birthday Party Operations

  • Nov 2013 - Jul 2016

  I oversee our 5, Corporate-owned locations: St. Louis, MO; Tulsa, OK; Springfield, MO; Memphis, TN; and San Antonio, TX for Birthday Party Operations. I monitor birthday sales; performance of party hosts and Party Hall Managers; survey birthday parents; oversee our Call Center; and update/make changes to our party packages, structure and procedures.

• Director of Social Media Relations

  • Jul 2014 - Jul 2015

  I oversaw our 5 Corporate-owned locations: Facebook accounts, 7 Twitter accounts; and our Instagram account. I monitored comments, reviews, postings, and created interactive posts for our customers. I also resolved customer service issues as well as low reviews.



Muscle Maker Grill

• United States
• Restaurants
• 1 - 100 Employee

• Marketing & Team Lead

  • Mar 2012 - Sep 2013

  Helped open the Tulsa Hills location from ground bottom. Assisted in marketing including setting booths up at multiple fitness centers. Provided promotional items for surrounding gyms. Ran the cash register, assisted in the kitchen as a line cook. Completed inventory and assisted in scheduling. Helped open the Tulsa Hills location from ground bottom. Assisted in marketing including setting booths up at multiple fitness centers. Provided promotional items for surrounding gyms. Ran the cash register, assisted in the kitchen as a line cook. Completed inventory and assisted in scheduling.



America's Incredible Pizza Company

• United States
• Advertising Services
• 100 - 200 Employee

• Party Hall, Bussing, Cashier, Game Room Supervisor

  • Dec 2005 - Jan 2012

  Originally in Tulsa, OK, began working as a Party Host and was quickly promoted within 6 months to Supervisor. I hosted Birthday Parties, Cashiered and oversaw our Bussing Department. After being employed for 5 years, I moved to Springfield, MO and worked out of the Springfield location for an additional 2 years as a Party Hall Supervisor and Game Room Supervisor. Originally in Tulsa, OK, began working as a Party Host and was quickly promoted within 6 months to Supervisor. I hosted Birthday Parties, Cashiered and oversaw our Bussing Department. After being employed for 5 years, I moved to Springfield, MO and worked out of the Springfield location for an additional 2 years as a Party Hall Supervisor and Game Room Supervisor.