Experience

The Sheiling Ringwood

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Support Worker

  • Jan 2021 - Present

  - Providing 1:1 support to children and young people with special needs and challenging behaviours within a house and school community -Implementing student's individual plans by encouraging and supporting the development of their social, educational and emotional abilities and the development of their independence - Maintain and update students care plans as and when required - Coordinating programmes of leisure and social activities to stimulate and motivate students in the development of life skills and interests - Completion of daily logs, incident and accident forms and causes of concern, making sure they are submitted in accordance with policies, procedures and timescales - Assisting new and less experienced colleagues - Monitoring of first aid kits to make sure they are stocked correctly Show less



Travelbag

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Sales Consultant

  • Nov 2019 - Present

  - Driving sales to meet and exceed targets between 100 and 110% of sales by building rapport and strong relationships - Providing exceptional customer service to deliver tailor made packages to suit the individual - Up-selling through extensive product knowledge and chasing leads to convert to sales - Driving sales to meet and exceed targets between 100 and 110% of sales by building rapport and strong relationships - Providing exceptional customer service to deliver tailor made packages to suit the individual - Up-selling through extensive product knowledge and chasing leads to convert to sales



Overland Footwear Group (Merchant 1948, Overland, and Mi Piaci)

• Retail
• 100 - 200 Employee

• Sales Manager

  • Mar 2017 - Aug 2018

  -Effectively managed myself and my team to achieve personal and store sales targets -Lead by example achieving star league status with maintaining 120% sales over a 6 month period - Consistently achieved over 90% in mystery shops - Conducted weekly coaching sessions and monthly team meetings to motivate and further develop my team. - Hiring and training of new staff -Effectively managed myself and my team to achieve personal and store sales targets -Lead by example achieving star league status with maintaining 120% sales over a 6 month period - Consistently achieved over 90% in mystery shops - Conducted weekly coaching sessions and monthly team meetings to motivate and further develop my team. - Hiring and training of new staff



Flybe

• United Kingdom
• Airlines and Aviation
• 400 - 500 Employee

• Flight Attendant

  • Nov 2014 - Mar 2017

  - Worked under pressure, confident in my own abilities to manage the cabin and my colleagues through any situation that could arise. - Customer service skills - Worked under pressure, confident in my own abilities to manage the cabin and my colleagues through any situation that could arise. - Customer service skills



Asda

• Retail
• 700 & Above Employee

• Sales Assistant

  • Jul 2014 - Nov 2014

  - Customer Service desk assistant, processing of refunds and exchanges and customer queries - Strong team relationship building throughout department - Customer Service desk assistant, processing of refunds and exchanges and customer queries - Strong team relationship building throughout department



Southern Independent Financial Consultancy Limited

• United Kingdom
• Financial Services

• Administration and Sales Support

  • Aug 2012 - Mar 2014

  I openly took on the challenge of working in an environment in which I had no previous experience. Employed on a maternity cover contract I was kept on to retrain my colleague on new processes that had come into place during her absence. Once she was confident with the new procedures my contract came to an end. - Extensive product and process knowledge to develop my understanding - Good understanding of all major IT platforms. - Handling of clients personal and confidential data. I openly took on the challenge of working in an environment in which I had no previous experience. Employed on a maternity cover contract I was kept on to retrain my colleague on new processes that had come into place during her absence. Once she was confident with the new procedures my contract came to an end. - Extensive product and process knowledge to develop my understanding - Good understanding of all major IT platforms. - Handling of clients personal and confidential data.



Dunelm

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • May 2012 - Dec 2013

  - Strong team relationships - Visual merchandising - Merchandising and Excellence - Strong team relationships - Visual merchandising - Merchandising and Excellence



Untouched World

• New Zealand
• Retail
• 1 - 100 Employee

• Sales Assistant

  • Jul 2011 - Feb 2012

  - Successfully hit individual and store targets - Extensive product knowledge and rapport building to encourage customers to purchase - Running and supervising the store independently - Successfully hit individual and store targets - Extensive product knowledge and rapport building to encourage customers to purchase - Running and supervising the store independently



Blue Peaks Lodge

• New Zealand

• Housekeeper

  • Feb 2011 - Jul 2011

  - High quality work and attention to detail resulting in a Qualmark Enviro-Silver Award for the team - High quality work and attention to detail resulting in a Qualmark Enviro-Silver Award for the team



Dorset County Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Cleaner

  • Oct 2008 - Nov 2010

  - Cleaned the school every evening to the high cleaning standards of the school - Kept up to date with health and safety standards - Cleaned the school every evening to the high cleaning standards of the school - Kept up to date with health and safety standards

• Sales Assistant

  • Feb 2008 - Nov 2010

  - Extensive product knowledge throughout many different departments - Effective working relationships throughout the store - Extensive product knowledge throughout many different departments - Effective working relationships throughout the store