• Nov 2022 - Present

• Mar 2021 - Dec 2022

As the Team Lead, I filled the role of manager/individual contributor by leading and managing a team of Energy Advisors, delivering on individual energy savings opportunities, and coordinating with a Program Manager to ensure the program goals are met or exceeded. In this role, I managed 2 Energy Advisors, which included weekly check-ins, semi-annual performance reviews, and ongoing support for the EA when and where needed. I also continued to deliver on my own individual energy savings goal monthly, while supporting my EAs in customer meetings, outreach, and pipeline management. I continuously report to the Program Manager about the status of our Utility Program, my EAs, and myself. When a new EA is onboarded, the TL works closely with them during the first few months on the job to ensure EA is set up for success.Outside of this role, I also developed and ran the Energy Advisor Mentorship program for new hires, as well as developed and ran the Energy Advisor Onboarding program. I continuously worked to improve upon both of these programs to make sure they were the best and most efficient they could be. Show less

• Oct 2019 - Mar 2021

Analyze interval smart meter electricity data, building information, and prospective business customer account information to identify low and no-cost operational energy savings opportunities for small to medium-sized businesses. Once an opportunity is identified, EA engages the utility-partner customers through email and phone calls to provide recommendations and necessary remote support for the participants to implement energy-saving actions.Outside of this role, I also developed and ran the Energy Advisor Mentorship program for new hires, as well as developed and ran the Energy Advisor Onboarding program. I continuously worked to improve upon both of these programs to make sure they were the best and most efficient they could be. Show less

Front Desk Agent

• Jun 2018 - Jul 2019

Job requires an individual to manage the booking and billing of guest reservations, check guests in and out of their rooms, review daily reports, handle multiple telephone lines, and handle all guests complaints. Also, deal with cash and credit card payments of bills, and maintain cash drawer. Manage transportation of guests to and from the hotel in the hotel shuttle. Perform job functions with attention to detail, speed and accuracy. Luggage handling and delivery for incoming tour buses. Train and Motivate all new staff. Requires communication with diverse audiences, and a strong attention to detail. Show less

Assistant Men's Rowing Coach

• Aug 2018 - May 2019

Position requires coach to provide instruction, mentoring and guidance to student athletes to allow them to develop their athletic skills and abilities to maximum potential. Assisting the Head Coach in evaluating athletic ability and performance. Providing assistance in scheduling and organizing races and providing coaching during these races. Assuring that equipment and practice plans are prepared in advance of practice sessions. Coordinating practice schedules as requested. Position requires coach to provide instruction, mentoring and guidance to student athletes to allow them to develop their athletic skills and abilities to maximum potential. Assisting the Head Coach in evaluating athletic ability and performance. Providing assistance in scheduling and organizing races and providing coaching during these races. Assuring that equipment and practice plans are prepared in advance of practice sessions. Coordinating practice schedules as requested.

Volunteer Cashier

• Aug 2015 - May 2018

Position required an individual to have customer service skills, positive attitude, food preparation, assist in preparing location and area for day to day operation, responsible for accurate accounting of all transactions and assist with location inventory controls Position required an individual to have customer service skills, positive attitude, food preparation, assist in preparing location and area for day to day operation, responsible for accurate accounting of all transactions and assist with location inventory controls

Summer Camp Leader

• Jun 2015 - Aug 2017

Responsible for planning, leading, and implementing core and non-core programs and experiences for children in a small group setting. Responsible for the general safety, development, growth, and skill achievement of the camper. Provide outdoor educational and recreational experiences for campers that focus on the YMCA core values of caring, honesty, respect and responsibility. Organize and lead a variety of small and large group activities each week. Identify and respond to camper behavior issues. Ensure that the site is kept clean, organized, and free of litter. Communicate with parents about camper’s experiences and report concerns to Unit Leader. Assist in maintaining accurate program records such as incident reports, logbook documentation, and daily attendance. Know and understand emergency procedures associated with the camp program. Know, enforce, and follow all safety guidelines associated with the camp and all program areas. Show less

Children's Assistant Coach - Volunteer

• Jan 2013 - Aug 2014

Coordinate with other coaches on practice times, schedules, and workouts. Ensure the safety of children out on the water during practice time. Teach novice paddlers how to paddle with correct technique and form. Coordinate with other coaches on practice times, schedules, and workouts. Ensure the safety of children out on the water during practice time. Teach novice paddlers how to paddle with correct technique and form.