RCR Learning Executive

• Nov 2013 - Present

Project Development Officer

• Apr 2013 - Nov 2013

- Organised and attended key strategic meetings representing the voices of residents and workers of the city of London. - Responsible for the administration for Healthwatch City of London as well as supporting the Project Lead. - Produced and managed events and focus groups. - Attended community events, raising awareness of project and engaging with residents and workers. - Developed and managed consultation events and focus groups on vital health and social care services. - Was a vital part of establishing the Healthwatch City of London project Show less

Event Organiser

• Apr 2013 - Nov 2013

- Responsible for the full event logistics for the National Leasehold Conference (NLC) 2013. - Selling and managing sponsorship packages and relationships - Liaising with speakers and delivery of the NLC awards. Delivery of website and marketing materials. - Full venue negotiation and support. End to end delegate management. - Responsible for the full event logistics for the National Leasehold Conference (NLC) 2013. - Selling and managing sponsorship packages and relationships - Liaising with speakers and delivery of the NLC awards. Delivery of website and marketing materials. - Full venue negotiation and support. End to end delegate management.

Member of Resident and Service Users Panel

• Nov 2008 - Nov 2013

Sit on the panel representing leaseholders (on behalf of Circle Living) across the Circle Group Sit on the panel representing leaseholders (on behalf of Circle Living) across the Circle Group

Chair

• Sep 2011 - Sep 2013

Chair of the Service Improvement Panel for Leaseholders across all of the Circle registered providers. Lead the group on developing a training plan, revising the groups structure, purpose and terms of reference, recruiting members, leading a review project on Service Charges and sitting on complaints panels. Chair of the Service Improvement Panel for Leaseholders across all of the Circle registered providers. Lead the group on developing a training plan, revising the groups structure, purpose and terms of reference, recruiting members, leading a review project on Service Charges and sitting on complaints panels.

Events Officer

• May 2007 - Mar 2013

• Responsible for the implementation of approx 35 events a year managing from concept to completion a range of small seminars, larger conferences, award ceremonies etc, on a wide range of topics including finance, development and more, working with budgets of over £100,000. • Plan, programme, manage and evaluate a full programme of events, including agenda setting and speaker management, venue liaison and negotiation, delegate registration and management and event evaluation • Communication with high level politicians, chief executives and senior civil servants. • Core member of group to deliver new customer relationship management database. • Providing administrational support for a number of groups and committees including website editing, raising purchase orders and minute taking. • Working with companywide colleagues to ensure organisational objectives are being met. > Exceeding revenue targets year on year through high quality marketing, mail outs and use of online tools. > Customer service champion – delivering key projects for exceptional internal and external customer service. Show less

n/a

• 2011 - 2011

Events Manager

• Jun 2006 - May 2007

• Project manage a range of events including managing all elements for a range of events with speakers and exhibitors including Government Ministers, Justice Department, Police, the NHS and many private sector organisations. • Meeting with departments within the agency to discuss topics, agenda, speakers and marketing. • Venue searches, liaison and negotiation, with budget setting and monitoring ensuring best value for money at all times. • Promotion and website editing as well as delegate registration, speaker liaison, and on site management Show less

Event Planner (Short Term Contract)

• Feb 2006 - Jun 2006

Sourced venues and contract negotiations in Europe, North America and Dubai. Sourced venues and contract negotiations in Europe, North America and Dubai.

Exhibition and Events Assistant

• Apr 2004 - Feb 2006

• Ensuring the efficient organisation of exhibitions at all the Society’s meetings, events, and seminars etc • Sourcing sponsorship for the Society meetings and events, as well as maintaining the sponsorship and industry member database. • Build up, break down and health and safety responsibilities for the exhibition at all events. • Ensuring the efficient organisation of exhibitions at all the Society’s meetings, events, and seminars etc • Sourcing sponsorship for the Society meetings and events, as well as maintaining the sponsorship and industry member database. • Build up, break down and health and safety responsibilities for the exhibition at all events.

Admin assistant

• Oct 2002 - Apr 2003

Basic admin duties; answering the phones, photocopying, replying to corespondence, creating invoices, chasing payments, attending events. Basic admin duties; answering the phones, photocopying, replying to corespondence, creating invoices, chasing payments, attending events.