Experience

Quicket Solutions, Inc

• United States
• Software Development
• 1 - 100 Employee

• Chief Technology Officer

  • 2018 - Present

  1. Industry trend analysis 2. GTM strategy 3. Selling Strategy and mega deal support 4. Co-innovation and new business model 5. Sales enablement 6. Communication with C-level customer 7.Key account leverage 8. New technology landing and development 9.Big deal development 10. Team enablement 11.ROI analysis 1. Industry trend analysis 2. GTM strategy 3. Selling Strategy and mega deal support 4. Co-innovation and new business model 5. Sales enablement 6. Communication with C-level customer 7.Key account leverage 8. New technology landing and development 9.Big deal development 10. Team enablement 11.ROI analysis



BCD Travel

• Netherlands
• Travel Arrangements
• 700 & Above Employee

• Travel Consultant

  • Feb 2015 - Present

  Providing Cooperate Travel plans for the Canadian Point of Sales, proficient in International and domestic flights, hotel, car, Via Rail, e-upgrades, Air Canada passes, excellent customer service.

• Travel Consultant-Canada Desk

  • Feb 2015 - Present

  As a Travel Consultant for the Canada desk assigned to KPMG, Lockheed Martin Canada, Pitney Bowes Canada and Wyndham Canada, my duties included providing accurate both domestic and international air reservations, Via Rail, hotels, auto rentals, and utilizing the Air Canada website for web exchanges, flight pass reservations, E- upgrades, and preferred seating. Processing exchanges to ensure all fare rules were met and the passenger was not over charged or under charged resulting in a Debit Memo. I pride myself in being below the allotted adherence level, good AHT and have had “On Target” Monitoring scores. Show less



腾讯QTrade

• China
• Information Technology & Services
• 1 - 100 Employee

• Senior Software Architect

  • 2010 - 2016

  Marketing Insights/Consulting Focus on top customers in ICT/Internet/High-tech fields (MNC, China TOP3 such as Microsoft, IBM, Lenovo, Alibaba, Tencent, Baidu...) Marketing Insights/Consulting Focus on top customers in ICT/Internet/High-tech fields (MNC, China TOP3 such as Microsoft, IBM, Lenovo, Alibaba, Tencent, Baidu...)



American Express Global Travel Services

• Travel Consultant

  • Jun 2008 - Feb 2015

  As a Travel Counselor assigned to The Schlumberger and Schlumberger Canada, Ernst and Young, Johnson and Johnson, Online services, and Emergency services accounts, my duties include providing accurate servicing of International American Express Business Travel arrangements, services for air/rail transportation, hotels and auto rentals; counsel clients on efficient routes, lowest available fares, exchange rates, travel products/services; ensure optimum customer service through effective use of the SABRE system and positive telephone service techniques and maintain excellent client relations. I pride myself in punctuality, good attendance, and assisting my peers with difficult situations that utilizes my experience as a Travel Counselor. I have become more efficient in sending out new communications not only to my team members but also to the floor. I have been a active member of The Recognition Team and have been in charge of our committees Recognition Board with ACW % results, that month's Champs, Kudos and making sure everyone was aware of Reward Blue was having, I have sent out E cards and E button recognizing my peers Birthdays and Anniversaries and a job well done. I sent developed and sent out a power pointe communication named Recognitions Teams Year in Review highlighting kudos, ACW % monthly champs, milestones and Thanking everyone for a Great year. I have become a source to come to for Monthly activities and communications. I have successful completed The Leadership Development program and presented a thought out presentation to Management. I have utilized Online Training tool and have learned Power-pointe and how to better utilize outlook. Show less