Case Management Specialist - Legal Services

• Jun 2021 - Present

Case Management Specialist

• Mar 2020 - Jun 2021

Student Ambassador

• Jul 2020 - Nov 2020

Human Resources Intern

• Aug 2019 - Feb 2020

• Data collection and research of internal human resource function needs and requirements, in regard to learning and development • Creating and compiling presentations to sector partners about their diversity & Inclusion targets and new branding image • Analyse competencies of staff using IBM HR software within Global markets and Global technology solution service line • Proficient in Microsoft office- particularly Excel and PowerPoint • Data collection and research of internal human resource function needs and requirements, in regard to learning and development • Creating and compiling presentations to sector partners about their diversity & Inclusion targets and new branding image • Analyse competencies of staff using IBM HR software within Global markets and Global technology solution service line • Proficient in Microsoft office- particularly Excel and PowerPoint

Legal Intern

• Apr 2018 - Jan 2019

• Initial touch point to for case management • Determining eligibility of workers compensation claims by assessing client compliance with relevant legislation and directives from the State Insurance Regulatory Authority and iCare. • Accepting liability payments to injured workers by examining case notes, medical material, and any correspondence with external stakeholders. • Liaising with health and legal specialists in complex scenarios to determine if certain claims can be reasonably excused or their liability disputed. • Attention to detail required to ensure claim was made within valid time period, that, injury was related and caused by work related activities • Had to be highly efficient in prioritising claims to submit decisions by deadline period.

Paralegal

• Jul 2017 - Nov 2018

• Role required a high independent work ethic and good communication skills to liaise with clients in a professional work environment • Had to demonstrate attention to detail and due diligence to maintain conference, and update the leading solicitors on relevant information on a day to day basis. This includes, scheduling settlements and conferring with the solicitor’s calendar • Required to manage small cases in order to gain information to confer back to the principal solicitor on the matter to be addressed.

Co-worker

• Sep 2017 - Mar 2018