Executive Director Org. Development, People Management & Corporate Culture, Management Board Member

• Sep 2021 - Present

Achievements: - The NTI strategy for HR management, organizational development, and corporate culture has been developed, approved and is being implemented - The all-NTI strategic session was prepared and held, following which an end-to-end product and service matrix was developed and a Corporate Sheared Services Centre (CSSC) was established. Operational functions from all the NTI entities were migrated to the CSSC, the CSSC is fully staffed - The updated organizational structure and motivation system was developed and approved by the Supervisory Board - 277 new hires recruited, including for several key managerial roles with limited resources - Personnel recruitment and adaptation processes were developed and the respective internal policies were updated -The internal communication channel, portal for the new hires and a career portal, EHS bot were launched - HR admin documents spanning four years of operations were audited, 1C Payroll and HR automation suite were customized - Many local policies and regulations were updated, and over 300 job descriptions were developed - Military records’ management was brought back in house, necessary of the records were restored - The headcount optimization project was completed - The Open Selection, the NTI recruitment project, was prepared and completed (over 1,900 candidates competed in five stages), resulting in a number of key positions being filled - Performance and efficiency assessment pilots were successfully launched - A corporate competencies model was developed, corporate and professional competencies assessment pilot was launched - An accounting model was developed and implemented to separately record payroll costs financed from different state funding sources - The cross-functional cooperation model was launched, segregation of duties and authority within the NTI organizations were developed - The customer-centric approach to internal HR services was highly appreciated by the NTI’s management and employees. Show less

Executive Director Human Resources

• Dec 2020 - Aug 2021

HR Director in charge of all HR-related matters, including administrative support and sales development. Highlights of achievements: - audited HR system, updated local HR policies and procedures, job descriptions, launched HR bot for internal users, started implementation of Jira - SJ HR Strategy for 2021-2026 developed and approved - SJ HR Strategy Roll Out plan developed, approved, and started - SJ HR budget for 2021 developed and approved - implemented recruitment policy and procedure, featuring cutting-edge efficiency assessment tools (speech analytics, Alloe, Video-interview) and scripts for candidate communications, using Express Interview and Performance Coaching - developed, implemented, and fine-tuned SalesDrive, a system of sales staff recruitment and HR brand development - put together a HR team of 12 people in hybrid roles with a strong customer focus; calibrated and orchestrated the team - increase in the number of the personnel 39% within 6 month by resources of 98% internal recruitment only - Yva and Karma pilots were launched - a model of corporate competencies has been developed and implemented - career coaching sessions with HRD have been launched, based on Korn Ferry Leadership Architect, PAIE - for managers at CEO-1 to CEO-4 levels competencies-based assessment model have been developed - 2021 annual recruitment plan has been developed, approved, and implemented; personnel retention plan has been put in place, aiming to reduce turnover by 24% Show less

Postgraduate Student

• Nov 2018 - Dec 2020

CIPD Level 7 Advanced Diploma in Strategic People Management. The Chartered Institute of Personnel and Development (CIPD) acts as the professional body for the HR and L&D profession worldwide. CIPD Level 7 Advanced Diploma in Strategic People Management. The Chartered Institute of Personnel and Development (CIPD) acts as the professional body for the HR and L&D profession worldwide.

Head of People Development (MELA)

• Jun 2017 - Oct 2018

Direct talent development, program management, and strategic planning for Sales and Strategy Operation lines of business located in CIS, Europe, Central Asia, Brasilia, Iberia & Morocco. Establish and effectively manage key relationships with cross-functional colleagues, subject matter experts, and stakeholder relations to propel people development. Led establishment and promotion of a culture focused on knowledge exchange to enhance competence readiness in products and solutions, improve customer negotiation techniques, and engage leaders to develop their people.Selected Accomplishments:- Performance Management Tool – Introduced an improved performance management tool, IPM Evolution, to successfully deliver and drive global initiatives in various geographical and functional areas.- Brazil Success – Led the Strategic Competence Boost Program to optimize business strategy execution to enhance talent development efforts.- Leadership Team Excellence Program – Introduced and delivered a program in Eastern Europe and Central Asia that provides individual leadership assessment to identify areas of development, research and analysis, and leadership team workshops.- Employee Recognition Program – Developed and delivered a program focused on employee engagement to motivate and enhance performance.- Succession Program – Lominger Leadership Architect methodology was introduced to develop succession profiles with the use of job shadowing, mentoring, stretch assignment, preparation of successors for public speaking, and monthly leadership coaching. Resulted in 3 out of 7 candidates getting their new job within 8 months.- Coaching – Led 270 individual performance coaching sessions with senior management that were comprised of competence and career evaluation to design a development plan.Recognition – Bradley Samargya, former Ericsson VP and Chief Learning Officer – “…. I would like to add you that you are very valued at what you do and Ericsson needs you in this role.” Show less

Global Learning and Development Manager (RECA)

• Nov 2013 - Jun 2017

Member of Ericsson Global L&D Functional team for competency development in Eastern Europe and Central Asia regions that covers 22 countries with legal presence in 15 including Armenia, Azerbaijan, Belarus, Denmark, Estonia, Finland, Georgia, Latvia, Kazakhstan, Lithuania, Norway, Russia, Sweden, and Ukraine.Selected Accomplishments:- Learning Excellence – Awarded for Learning Excellence for two consecutive years for best in company globally for learning and development with leadership in all L&D KPIs and performance metrics, feedback from management and employees.- Marketing & Communications Strategy – Designed and delivered a successful M&C strategy to enhance promotion of L&D projects, initiatives, and communications utilizing various channels and formats to develop a ripple effect that dramatically has far-reaching results with generation of global organization-wide communications well beyond the region.- Competence Strategy – Led collaboration with key business leaders to develop and execute a competency strategy using gap analysis to identify the best of development solutions. Show less

Head of Sales Training Center

• May 2010 - Nov 2013

Led establishment and execution of a sales competence university from scratch with oversight of strategy planning focused on a systematic approach to capacity building for salesforce and partners including competence assessment, analysis, and post-learning evaluation to ensure alignment of learning outcomes with business strategy. Developed targets, measurements, return on investment, plus areas of improvement. Selected Accomplishments: - eLearning Media Factory – Developed and introduced eLearning media factory to provide blended educational programs using pioneering Surgient and Degreed technology. - Multiple Programs – Introduced & deployed Flex Trainer Institute, Knowledge Management Virtual Center, On-Boarding and Introduction Program, Top Sales Performer Program, Sales Champion Program for Partners, and Sales Competence Standards for B2C and B2B Channels. Show less

Head of Sales Capability Development

• Jul 2009 - May 2010

Established and maintained key relationships in CIS to identify education needs from a managing company perspective. Selected Accomplishments: - Program Design – Developed and introduced sales-oriented learning solutions with delivery of a program design and implementation across the sales business units within the company. Established and maintained key relationships in CIS to identify education needs from a managing company perspective. Selected Accomplishments: - Program Design – Developed and introduced sales-oriented learning solutions with delivery of a program design and implementation across the sales business units within the company.

Co-Founder & CEO

• Sep 2000 - May 2007

Provided leadership for executive search and people development with competence assessment training, coaching, and career development services. Selected Accomplishments: - Service Excellence – Developed a strong culture focused on quality customer service with 4 partners and 32 team members. Established key clientele with UNDP, World Bank, GlaxoSmithKline, Lukoil, Wimm-Bill-Dann, Pfizer, BAT and others. Provided leadership for executive search and people development with competence assessment training, coaching, and career development services. Selected Accomplishments: - Service Excellence – Developed a strong culture focused on quality customer service with 4 partners and 32 team members. Established key clientele with UNDP, World Bank, GlaxoSmithKline, Lukoil, Wimm-Bill-Dann, Pfizer, BAT and others.

Senior Sales Marketing Manager

• 1999 - 2000

Purchasing & Procurement Manager

• 1996 - 1999

Executive Assistant To Ambassador

• 1994 - 1996

Mayor’s Aide

• 1992 - 1994

Instructor of Ideology & Organizational Management

• 1991 - 1992