Experience

Sussex County Community College
• United States
• Higher Education
• 200 - 300 Employee
• Adjunct Instructor

  • Aug 2023 - Present

Xplorie
• United States
• Leisure, Travel & Tourism
• 1 - 100 Employee
• Vice President of Activity Partnerships

  • Jan 2022 - Present


Expedia Group

• United States
• Software Development
• 700 & Above Employee

• Senior Key Account Manager, Strategic Partnerships

  • Aug 2020 - Jan 2022

  ✔Manage the highest revenue generating partnerships by providing extensive industry knowledge and data -driven insights during a time of disruption ✔ Liaise between partners and cross-functional internal teams to ensure the timely and successful delivery of our recommendations and solutions✔ Collaborate with marketing and merchandising leadership teams on post -covid reopening strategies for New York City, Las Vegas, and Miami ✔ Developed and launched a comprehensive playbook for the operations team that detailed a more efficient and cohesive workflow✔ Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders✔ Oversee partner account management, including negotiating contracts and agreements to maximize profit Show less

• Senior Acquisition Manager- USA and Latin America

  • Oct 2018 - Aug 2020

  ✔ Managed a team of supply acquisition managers that grew the supply partnership portfolio in AMER & LATAM by 795 partners and 2,500 products resulting in $3 million in the first year of sales✔ Created a “Strategic Imperatives” playbook that provided an overview on global acquisition strategy and new performance metrics for the team ✔Oversaw the development of new client relationships which included prospecting, contract negotiations, closing the deal, and getting the new products live on the site✔ Coached the team by managing performance, setting goals, providing ongoing training, and maintaining strong employee relationships Show less



The National September 11 Memorial & Museum

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Director of Sales

  • Oct 2017 - Sep 2018

  ✔ Managed a sales department responsible for generating $18 million in sales annually ✔Revamped pricing strategy, implemented effective promotional strategies, trained a high-performance sales team to shift focus to outbound sales ✔ Increased channel partner accounts by 57% in three months ✔Created a new sales strategy working with other departments on pricing and discounts to determine market needs and visitor demand ✔ Developed and managed a concierge program with over 150 accounts, and $1 million in sales annuall Show less



Gray Line New York Sightseeing Tours

• Hospitality
• 1 - 100 Employee

• Director, Partner Development

  • Jul 2012 - Aug 2017

  ✔Oversee product development and partnership strategy for the largest sightseeing company in the USA ✔ Responsible for driving the definition, planning, and execution of new and existing products within the company’s national product portfolio ✔ Led the execution and the product launch of the Sightseeing Pass, a company that now generates multi million dollars in sales annually. ✔ Negotiated and fostered commercial terms and contracts with some of the nation’s top tourist attractions, a revenue stream responsible for $45 million in sales annually ✔ Collaborated with the digital marketing and creative teams on overseeing content and product placement for three of the companies B2C websites Show less



Entertainment Benefits Group

• United Kingdom
• Retail Office Equipment

• Manager, Product Development

  • Jul 2010 - Aug 2012

  ✔ Responsible for contract negotiations with over 300 supply partners in the USA, including Walt Disney World, Universal Studios, Cirque Du Soleil, and Broadway resulting in over 4 million tickets sold annually ✔Successfully launched and managed product development for www.NewYork.com ✔ Coordinated all sales and marketing efforts to support partner advertising spend representing over $500,000 in revenue. Increased advertising spend by 70% in a year ✔ Expanded partner portfolio by 150 accounts by participating in trade shows and networking events to procure partner contracts and promote brand awareness. Show less



Circle Line Sightseeing Cruises

• Travel Arrangements

• Tourism Sales Manager

  • Sep 2009 - Jul 2010

  ✔Anticipate, solicit, and negotiate rates and contracts with new and existing clients. ✔ Collaborate with the Marketing Department to create fresh and exciting collateral for the ever-expanding product line. ✔Organize all aspects of special events for the corporate and association markets held on a Circle Line vessel, including food, beverage and all entertainment options. ✔ Efficiently handled all group and FIT clients for the largest sightseeing yacht operation throughout the country that accumulated $30 million revenue in 2009. ✔Secured contracts with some of the largest international tour operators and wholesalers. ✔Represented the company at 15 trade shows annually, including both domestic and international trade shows. ✔ Established and maintained rapport with NYC & Co. the official CVB of New York City through promotional deals for tourists and locals. Show less



New York Water Taxi and Circle Line Downtown

• Tourism Sales Manager

  • May 2007 - Jul 2009

  ✔ Developed, implemented, and allocated action plans to create new markets. ✔Assessed and approved all new clients and gathered all company information for revenue potential. ✔ Coordinated with marketing team in order to increase awareness of the Harbor Experience companies brand. Provided timely feedback to senior management regarding performance. ✔ Generated clients, enhanced market knowledge, and developed contacts by attending domestic and international trade shows, networking events, and conferences. Show less