Experience

Innoplast

• United States
• Facilities Services
• 1 - 100 Employee

• CSR

  • Aug 2023 - Present

  Customer service and inside sales for traffic and parking lot safety products. Customer service and inside sales for traffic and parking lot safety products.



Signature Health, Inc.

• United States
• Mental Health Care
• 300 - 400 Employee

• Patient Service Representative

  • Aug 2018 - Jul 2023

  Started at Signature Health Inc. as a Front Desk staff member at the Painesville, OH location. Built up experience and knowledge by accepting a position as a community based case manager. Worked in the field for 1 year and 3 months before taking on a Patient Service Representative role at the Willoughby, OH location. Currently supporting clients by being readily available to assist with multiple needs. Able to navigate through Epic scheduling system with ease. Excellent communication skills. 4+ years experience in the mental health field. Able to work both with the public as well as on site in a team based setting. Show less



STERIS

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Sales Coordinator

  • Jan 2017 - Aug 2018

  Support and customer service for sales force in the field. Included managing orders, coordinating shipping, liason between sales team and customer, as well as administration for contracts. Support and customer service for sales force in the field. Included managing orders, coordinating shipping, liason between sales team and customer, as well as administration for contracts.



THE MAIDS

• United States
• Consumer Services
• 100 - 200 Employee

• Director of Customer Experience

  • Nov 2011 - Dec 2016

  Worked various roles while employed. Began as a team member cleaning homes and advanced to Director of Customer Experience. Led team on providing quality customer service. Handled estimates and booked cleanings, as well as managed each cleaning team's route for the day. Followed up with past services and ensured customer's satisfaction. Collaborated with other office staff to create positive work culture. Worked various roles while employed. Began as a team member cleaning homes and advanced to Director of Customer Experience. Led team on providing quality customer service. Handled estimates and booked cleanings, as well as managed each cleaning team's route for the day. Followed up with past services and ensured customer's satisfaction. Collaborated with other office staff to create positive work culture.