Natalie Gaetani

Growth Agent at Yardzen
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -
  • Conversational Italian -

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Credentials

  • Certified Tobacco Cessation Coach
    American Lung Association
    Jan, 2020
    - Nov, 2024
  • Integrative Health Coach
    Institute for Integrative Nutrition
    Jul, 2016
    - Nov, 2024

Experience

    • United States
    • Design Services
    • 100 - 200 Employee
    • Growth Agent
      • Nov 2022 - Present

      -lead generation -sales conversions -client communication via text, email, phone -contributing to overall company process improvement systems -lead generation -sales conversions -client communication via text, email, phone -contributing to overall company process improvement systems

    • United States
    • Health, Wellness & Fitness
    • 200 - 300 Employee
    • Accountability Coach
      • Apr 2022 - Jul 2022

      -Motivate, empathize, and guide members through Calibrate’s 52-week structured intensive-lifestyle intervention program -Personalize the Calibrate program for each member by setting relevant, achievable, incremental goals -Actively listen and empower members to find their own motivation for solutions for sustainable habit change -Monitor member progress and collaborate with Clinical and Content teams to ensure each member’s success in the program -Motivate, empathize, and guide members through Calibrate’s 52-week structured intensive-lifestyle intervention program -Personalize the Calibrate program for each member by setting relevant, achievable, incremental goals -Actively listen and empower members to find their own motivation for solutions for sustainable habit change -Monitor member progress and collaborate with Clinical and Content teams to ensure each member’s success in the program

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Wellness Coach
      • Jan 2020 - Mar 2022

      • Implements custom wellness plans for 25 individuals through education and motivational interviewing. • Develops and maintains relationships with members via virtual one-on-one coaching. • Utilizes independent thinking to creatively resolve member problems. • Accurately documents member interactions to provide seamless care across the company. • Handles inbound calls pertaining to wellness incentives, claim appeals, benefit assistance, and EAP. • Assists with Open Enrollment: reviewing benefit offerings, and summarizing plan details. • Completes in-depth Provider locator searches. • Educates members on available employer purchased services. • Participates in monthly Wellness Trainings and Yearly business trainings. • Maintains knowledge base of health and wellness industry trends to better assist member’s goals.

  • Meadowlark Wellness Center
    • Albuquerque, New Mexico Area
    • Wellness Coach
      • Dec 2018 - Mar 2019

      • Practiced in a clinical setting under the supervision of a Nurse Practitioner. • Performed 20 individual coaching sessions weekly to facilitate established health goals. • Conducted weekly case reviews with Supervisor to discuss patient treatment plans. • Addressed chronic health issues with patients such as: diabetes, heart disease, hypertension, and obesity. • Experienced in charting using MTBC software, summarizing visits, and preparing claims for carriers. • Practiced in a clinical setting under the supervision of a Nurse Practitioner. • Performed 20 individual coaching sessions weekly to facilitate established health goals. • Conducted weekly case reviews with Supervisor to discuss patient treatment plans. • Addressed chronic health issues with patients such as: diabetes, heart disease, hypertension, and obesity. • Experienced in charting using MTBC software, summarizing visits, and preparing claims for carriers.

  • One Breath At A Time
    • 32 Return Lane Levittown, PA 19055
    • Integrative Health Coach
      • Jul 2016 - Jul 2018

      • Built a client base through word of mouth referrals and networking techniques in various groups. • Personalized detailed wellness plans for each client, built upon initial consultations and updated the plans weekly throughout a 6 month period. Plans included exercise, nutrition, and healthy lifestyle changes. • Created content including blog posts, email blasts, and virtual educational workshops. • Maintained detailed records for each client and spent 4 hours weekly preparing for coaching sessions.

    • United States
    • Retail
    • 700 & Above Employee
    • Crew Member
      • Aug 2015 - Jul 2017

      • Responsible for section order writing, maintaining inventory, client transactions, increasing product knowledge, and working to improve business efficiency (kaizen). • Improved customer experience through: promoting store products, education, and in store sampling. • Responsible for section order writing, maintaining inventory, client transactions, increasing product knowledge, and working to improve business efficiency (kaizen). • Improved customer experience through: promoting store products, education, and in store sampling.

  • The Feldenkrais Institute Of New York
    • Greater New York City Area
    • Front Desk Associate
      • Aug 2013 - May 2015

      • Educated prospective students with technical description of body mechanics and method implementation. • Daily responsibilities included: managing practitioner schedules, inbound and outbound calls, and deposits. • Compassionately guided difficult members to appropriate services for pain relief. • Educated prospective students with technical description of body mechanics and method implementation. • Daily responsibilities included: managing practitioner schedules, inbound and outbound calls, and deposits. • Compassionately guided difficult members to appropriate services for pain relief.

    • Receptionist
      • Feb 2012 - May 2013

      Receptionist. Helping to open a new business, aide in the launch of new promotions, problem solving concerning customer situations and complaints, booking appointments, answering phones, selling gift boxes. Receptionist. Helping to open a new business, aide in the launch of new promotions, problem solving concerning customer situations and complaints, booking appointments, answering phones, selling gift boxes.

    • Intern
      • Feb 2012 - Jun 2012

      Engagement intern. Hosting and serving refreshments to guests before and after performances as well as engaging guests in supportive conversation about the artists and their work. Engagement intern. Hosting and serving refreshments to guests before and after performances as well as engaging guests in supportive conversation about the artists and their work.

    • Intern
      • Oct 2011 - Jun 2012

      Opened studio space and registered the class. Greeted fellow dancers and teacher for class, handled cash, and kept studio clean and presentable. Represented Movement Research and upheld an inviting atmosphere. Registered festivals, maintained a clean office space. Met and greeted dozens of artists before class. Opened studio space and registered the class. Greeted fellow dancers and teacher for class, handled cash, and kept studio clean and presentable. Represented Movement Research and upheld an inviting atmosphere. Registered festivals, maintained a clean office space. Met and greeted dozens of artists before class.

  • Inn on Peaks Island
    • Peaks Island, Maine
    • Host/Bar-back
      • Jul 2008 - Aug 2011

      Summer Employment Summer Employment

Education

  • Institute of Integrative Nutrition
    Integrative Nutrition and Health Coaching
    2015 - 2016
  • Ursinus College
    Bachelor of Arts (B.A.), Dance
    2007 - 2011

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