Natalie Fraser
Senior Customer Success Manager at ObjectiveManager- Claim this Profile
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Bio
John Malpas
I worked with Natalie for several years while she was conducting sponsorship and advertising sales for Legal Week. I found her to be a hard-working, diligent and creative salesperson who worked tirelessly to ensure the best results were delivered for her clients.
James Mayer
Natalie and I worked together at Legal Week for 4 years. She is an outstanding account manager, constantly working outside of her remit and looking for new, better and more intelligent ways to do business. Her manner with clients is impressive - always professional, but with a personal touch. She excels at working across teams and geographies and is a serious asset to any company. I would recommend her anytime!
John Malpas
I worked with Natalie for several years while she was conducting sponsorship and advertising sales for Legal Week. I found her to be a hard-working, diligent and creative salesperson who worked tirelessly to ensure the best results were delivered for her clients.
James Mayer
Natalie and I worked together at Legal Week for 4 years. She is an outstanding account manager, constantly working outside of her remit and looking for new, better and more intelligent ways to do business. Her manner with clients is impressive - always professional, but with a personal touch. She excels at working across teams and geographies and is a serious asset to any company. I would recommend her anytime!
John Malpas
I worked with Natalie for several years while she was conducting sponsorship and advertising sales for Legal Week. I found her to be a hard-working, diligent and creative salesperson who worked tirelessly to ensure the best results were delivered for her clients.
James Mayer
Natalie and I worked together at Legal Week for 4 years. She is an outstanding account manager, constantly working outside of her remit and looking for new, better and more intelligent ways to do business. Her manner with clients is impressive - always professional, but with a personal touch. She excels at working across teams and geographies and is a serious asset to any company. I would recommend her anytime!
John Malpas
I worked with Natalie for several years while she was conducting sponsorship and advertising sales for Legal Week. I found her to be a hard-working, diligent and creative salesperson who worked tirelessly to ensure the best results were delivered for her clients.
James Mayer
Natalie and I worked together at Legal Week for 4 years. She is an outstanding account manager, constantly working outside of her remit and looking for new, better and more intelligent ways to do business. Her manner with clients is impressive - always professional, but with a personal touch. She excels at working across teams and geographies and is a serious asset to any company. I would recommend her anytime!
Experience
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Objective Manager
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United Kingdom
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Software Development
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1 - 100 Employee
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Senior Customer Success Manager
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Jun 2020 - Present
ObjectiveManager is a strategic performance SaaS platform that enables professional service firms to deliver improved business performance and collaboration by aligning strategy and performance. The platform captures strategic plans, aligns them to individual & team goals then makes them visible to all staff thus empowering collaboration across the business anytime, anywhere.My role is to help customer's achieve their business objectives and success, providing support throughout every stage of their product lifecycle. I work directly with stakeholders, building long term strategic relationships, to ensure that their experience delivers value and supports their business transformation.
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Customer Success Manager
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Jan 2018 - Jun 2020
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ALM
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United States
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Media and Telecommunications
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500 - 600 Employee
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Key Account Manager
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Jan 2015 - Dec 2017
Senior client manager dedicated to selling to and developing law firm clients internationally. I helped law firms to connect with new and existing clients to develop relationships and win business. I built client solutions through various platforms including research, conferences, awards, online, lead generation, print and video. Predominantly across Legal Week, The American Lawyer, The Asian Lawyer and China Law & Practice brandsI continually and consistently grew key client accounts - 16% YoY revenue growth and was responsible for all law firm new business sales.
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emap
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United Kingdom
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Book and Periodical Publishing
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200 - 300 Employee
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Account Manager - Drapers
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Jun 2013 - Dec 2014
Worked at Drapers magazine, developing their work with legal, property, footwear and streetwear clients. Working across print, digital, lead generation, conferences, awards and bespoke events. Worked at Drapers magazine, developing their work with legal, property, footwear and streetwear clients. Working across print, digital, lead generation, conferences, awards and bespoke events.
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Incisive Media
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United Kingdom
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Media Production
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300 - 400 Employee
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Client Manager - Legal Week
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Feb 2011 - May 2013
As Client Manager at Legal Week, I looked after a range of clients targeting the legal market. I managed client solutions over print, online, lead generation and events.My clients ranged from law firms, accountancies, consultancies, insurance companies and chambers. I have particularly experience working internationally; successfully launching Legal Week's first event in Africa; and have worked with clients from all over the world. Specifically Africa, Latin America and Asia.
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Sales Executive-Incisive Training
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Aug 2010 - Feb 2011
I sold training courses over a variety of Financial Risk Management brands, such as Risk, Energy Risk & Life and Pension Risk
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Education
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2009 - 2010
University of Birmingham
Master of Arts - MA, Contemporary History -
2006 - 2009
University of Birmingham
Bachelor of Arts - BA, Economic & Social History
Community
