Natalie Brooks

Practice Manager at Covenant Health Care System
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Contact Information
us****@****om
(386) 825-5501
Location
Hebron, Maine, Estados Unidos

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Practice Manager
      • oct. de 2016 - - actualidad

      Manage operational and capital budgets within organizational-specific guidelinesPrepare written justification for staffing and software and hardware upgrades for the operations of the practice (i.e. Systems Upgrades for EMR)Implement monitoring tools/audits and achieving compliance at all timesPlans future growth for the practice as it relates to the implementation of new systemsManage challenging patient/staff relations with compassion, integrity and respect; fostering trust and resulting in mutually satisfactory solutionsSupport personnel in growth and education; strengthening our support staff to promote excellence in patient care

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • HIM Operations Supervisor
      • dic. de 2013 - oct. de 2016

      Acted as a liaison between physicians, administrators, finance, and external agencies for the Health Information Management DepartmentPlan, organize, and evaluate medical record systems through coordination with other departments and services in order to provide optimum efficiency and accuracyMeet key performance indicators as identified by JHACO expectations in the areas of: Discharge Processing; Assembly/Analysis; Transcription; Delinquent Medical Records; DNFB; Adjusted D/C daysOversee performance of contracted services (coding, transcription, copy services, etc.)

    • United States
    • Medical Practices
    • Admin Assistant
      • sept. de 2011 - ago. de 2012

      Clerical support for Director, Social Workers and Care ManagersAnswer 4 phone lines and field calls from patients/ insurance companies, monitor and address denialsSchedule all meetings for Director and staffTime Keeper/Payroll for 3 departments (approx 35 employees

    • Correspondence Secretary
      • dic. de 2007 - sept. de 2011

      Efficiently and accurately performed a variety of detailed clerical and record keeping tasks, demonstrated a knowledge of HIPAA and patient privacy, accurately performed a variety of detailed data entries into a computer system, demonstrated a working knowledge of alphabetic and numeric filing, demonstrated effective and efficient time management, communicated effectively and concisely on the telephone or directly with other individuals.Comprehend and perform oral and written instructions and procedures, operate standard office equipment including computers, fax machines, and copiers, perform assignments with minimal supervision, establish positive relationships with co-workers and work in a team oriented environment.

Education

  • University of Southern Maine
    Bachelor of Arts (BA), Social and Behavioral Sciences
    2009 - 2014
  • Central Maine Community College
    Associates Degree, Early Childhood Education and Teaching
    2005 - 2007

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