Experience

Xtend Healthcare, LLC

• Healthcare Consultant



Xtend Healthcare, LLC

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Healthcare Consultant

  • Jul 2012 - Present

  Utilize work lists to review and analyze account balances in order to collect payment for medical services rendered. Utilize multiple system applications to review and update patient billing information Acts as a liaison with internal and external customers providing assistance in claims and receivables resolution in a high volume environment. Contacts patients, and guarantors to secure necessary billing information, Documents accounts with clear and concise verbiage in accordance with departmental procedures. Reviews and responds to correspondence and inquiries received Serves as object matter expert and primary go to person for questions from junior level staff. Assist with the training and creation of process documentation Assist management with special projects In absence of management, may lead work flow efforts May participate or lead in payer and or departmental meetings Responsible for providing feedback suggestions and process improvement recommendations Meet and exceed team productivity and quality standards Functions independently to analyze and resolve claims Creates excel spreadsheets to analyze and resolve claims Show less



University Hospitals

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patients Accounts Specialist 11

  • Oct 2008 - Jun 2012



University Hospitals

• Patient Account Specialist II

  • Aug 2008 - Jun 2012

  Utilize work lists to review and analyze account balances in order to collect payment for medical services rendered. Utilize multiple system applications to review and update patient billing information Acts as a liaison with internal and external customers providing assistance in claims and receivables resolution in a high volume environment. Contacts patients, and guarantors to secure necessary billing information, Documents accounts with clear and concise verbiage in accordance with departmental procedures. Reviews and responds to correspondence and inquiries received Serves as subject matter expert and primary go to person for questions from junior level staff. Assist with the training and creation of process documentation Assist management with special projects In absence of management, may lead work flow efforts May participate or lead in payer and or departmental meetings Responsible for providing feedback suggestions and process improvement recommendations Meet and exceed team productivity and quality standards Functions independently to analyze and resolve claims Creates excel spreadsheets to analyze and resolve claims Reorder Clerk/ Medical Billing Kept consignments current and entered medical coding on consignments in order to bill insurance companies. Responsible for Commercial collections with Medicare, Medicaid, and, various insurance agencies. Contacted insurance to verify information, File, pulled files, purged files, provided backup billing and researched CPT codes for billing accounts. Trained in Insurance Verification, printed out PODS form U.P.S, Entered Oxygen accounts for billing. Accounts Receivable Clerk Performed collections on Commercial Business accounts, reviewed and analyzed aging reports and resolved accounts receivable discrepancies, Consulted with Controller on outstanding invoices and taking measures to keep them current, Show less