Natalie Alferez

Customer Support Associate at Mainstay, Inc./My25
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Contact Information
us****@****om
(386) 825-5501
Location
Lake in the Hills, Illinois, United States, US

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Philip White

Natalie demonstrates a creative writing style and produces reader-friendly content for N.V.White Ltd. Natalie keeps herself accountable and delivers content in a timely manner.

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Credentials

  • Nonviolent Crisis Intervention (NCI)
    Little City Foundation
    Dec, 2021
    - Oct, 2024
  • CPR & AED
    Little City Foundation
    Nov, 2021
    - Oct, 2024
  • Qualified Intellectual Disabilities Professional
    Little City Foundation
    Sep, 2019
    - Oct, 2024

Experience

  • Mainstay, Inc./My25
    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Customer Support Associate
      • Oct 2022 - Present
  • Little City Foundation
    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • QIDP case manager
      • Feb 2019 - Oct 2022

      Job role includes: -Coordinating services for clients, guardians and families. -Providing referrals for clients who require services within and without the Little City Foundation agency. -Collaborating with interdisciplinary teams within the Little City Foundation agency and from other social service agencies across the state. -Composing monthly, quarterly and yearly reports and plans based on client objectives. -Performing assessment on a client's work preparedness and facilitate their access to community employment. -Writing spend downs and re determination of eligibility waivers, and service agreements based on current rate tables through IDHS. - Build and maintain relationships with clients, guardians, families and interdisciplinary team of support. -Perform assessments including, risk assessments, level of supports, work placement and retirement readiness. Show less

  • N.V. WHITE LIMITED
    • United Kingdom
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Web Content Writer
      • Oct 2020 - Mar 2021

      Collaborating with managing director on blog content and web design consulting. Collaborating with managing director on blog content and web design consulting.

  • Neurologic wellness institute
    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Neurorehabilitation Therapist
      • Nov 2017 - Feb 2019

      -Provide functional neurology therapy to patients as per the instruction of functional neurology doctors. -Writing, filing and updating patient’s charts, records and details of each visit. -Performing diagnostic testing on patients upon first visit and re-exams for follow-up visits. -Provide functional neurology therapy to patients as per the instruction of functional neurology doctors. -Writing, filing and updating patient’s charts, records and details of each visit. -Performing diagnostic testing on patients upon first visit and re-exams for follow-up visits.

Education

  • University of Roehampton
    Master's degree, Clinical Neuroscience
    2011 - 2012
  • University of Lincoln
    Bachelor's degree, Clinical Psychology
    2007 - 2010

Community

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