Jr Product Manager

• Apr 2023 - Present

Product Manager

• Jun 2020 - Aug 2022

• Led development of a novel internal application that trains new hires to practice best clinical documentation workflows in a secure sandbox environment. Successfully launched the product within the 6 months • Managed the major update of the internal E/M medical coding product to ensure accurate clinical documentation. Successfully launched the product within the planned timeline and maintained a 95% coding accuracy rate

Office Admin & Clinical Analyst

• Jun 2019 - Oct 2021

• Managed calendar of appointments for both CEO and President, prepared confidential correspondence, and performed other duties as assigned • Organized quarterly executive meetings and company-wide events and their logistical elements (scheduling, budget, lodging, event activities, meals, etc)

Software Consultant

• Dec 2018 - May 2019

• Gathered requirements for new workflow from business staff to integrate MIPS reporting with current documentation workflow to meet Medicare standards • Integrated new electronic health record (EHR) documentation practices to streamline workflow to decrease facility cost and to increase data quality • Gathered requirements for new workflow from business staff to integrate MIPS reporting with current documentation workflow to meet Medicare standards • Integrated new electronic health record (EHR) documentation practices to streamline workflow to decrease facility cost and to increase data quality

Health Information Specialist

• Jul 2017 - May 2019

• Curated and released protected health information to medical facilities • Implemented new practices to help meet team deadlines • Created and updated Standardized Job Workflow materials

Medical Scribe

• Oct 2016 - Jul 2017

• Documented all aspects of patient visits in EPIC electronic medical record • Transcribed detailed HPIs, Review of Systems, Physical Exams, Procedures, Medical Decision Making, and After Visit Summaries as performed in clinic in EMRs • Placed orders for all prescriptions, treatments, and referrals in real time

Chief Medical Scribe

• Sep 2016 - Jul 2017

Extensive work in Dermatology and Emergency Medicine specialties • Managed personnel and operations at clinic site in accordance with set policies and guidelines • Carefully selected, trained, and retained qualified scribes • Developed site-specific training manuals, including dermatology conditions and terminology, EMR implementation, and physician-specific charting preferences. • Served as liaison between management and scribes Extensive work in Dermatology and Emergency Medicine specialties • Managed personnel and operations at clinic site in accordance with set policies and guidelines • Carefully selected, trained, and retained qualified scribes • Developed site-specific training manuals, including dermatology conditions and terminology, EMR implementation, and physician-specific charting preferences. • Served as liaison between management and scribes

Medical Scribe

• Jan 2015 - Sep 2016

• Documented all aspects of patient visit in both EPIC and EMA electronic medical records in both Emergency Medicine and Dermatology specialties • Accurately transcribed HPIs, Review of Systems, Physical Exams, Procedures, and Medical Decision Making as performed in clinic/ED • Analyzed collected history and data while working closely with physician to develop Medical Decision Making documentation • Documented all aspects of patient visit in both EPIC and EMA electronic medical records in both Emergency Medicine and Dermatology specialties • Accurately transcribed HPIs, Review of Systems, Physical Exams, Procedures, and Medical Decision Making as performed in clinic/ED • Analyzed collected history and data while working closely with physician to develop Medical Decision Making documentation

Research Assistant

• Jun 2013 - May 2014

Student Manager

• Sep 2012 - May 2014

Sales Associate

• Sep 2011 - Dec 2013