Purchasing Officer

• Feb 2022 - Present

✨Ready for the next step in my journey ✨

• Jan 2022 - Feb 2022

Inventory Manager

• Nov 2021 - Jan 2022

Driving world domination through inventory and logistics mastery! Driving world domination through inventory and logistics mastery!

Office Coordinator/Customer Service Manager

• Apr 2016 - Jun 2021

• Responsible for the day-to-day office and administrative functions• Liaising with customers and suppliers • Overseeing Customer Service management and relationships• Managing facilities and services• Building and streamlining processes and procedures• Administering safety and quality processes• Providing human resources administrative support• Evaluating processes and systems to recognise operational inefficiencies• Implementing strategies to improve workflow efficiencies

Procurement Officer (ecommerce & B2B)

• Apr 2016 - Jun 2021

• Responsible for stock level maintenance, ordering and transfers across national chain• Maintaining accurate stock levels within tracking system through stocktake and auditing• Completing all logistics, customs declarations and legislative paperwork• Liaising with suppliers and third-party logistics partners• Handling national and international freight logistics and communications• Fulfilling international customer orders• Analysing usage to identify market trends and changes• Consulting with sales team to determine forecasting• Ensuring quality and safety standards are maintained• Evaluating processes and systems to recognise operational inefficiencies• Implementing strategies to improve workflow efficiencies

Operations Coordinator (ecommerce & B2B)

• Apr 2016 - Jun 2021

• Managing and coordinating operations team across administrative and warehouse sectors• Allocating tasks to maximise administrative output• Daily processing of orders• Leading weekly operations meetings• Scheduling and coordinating container deliveries with warehouse and logistics teams• Coordinating stocktake teams and overseeing stock level adjustments to maintain accurate records

Office & Administrative Manager/Accounts

• Sep 2013 - Apr 2016

• Customer service and office reception • Provided high level administrative support to Directors • Scheduled service jobs • Accounts management including cash flow, invoicing, reconciliation and reporting • Tracked and reported project expenditure • HR tasks including payroll and workers compensation claims processing and administration • Recruitment tasks including scheduling interviews, preparing contracts and managing staff inductions • Prepared financial and Director reports • Administered workplace health and safety policies and procedures • Recognised workflow inefficiencies • Strategized and implemented administrative processes to improve efficiency • Supported staff development through performance reviews and mandatory training • Staff event planning

Assistant Store Manager

• Oct 2012 - Sep 2013

• Managed and coordinated staff • Provided exceptional customer service • Stock management including receiving, transfers and stocktakes • Kept staffing budget costs low while maximising customer service experience • Point of sale tasks including cash handling, EFTPOS and daily reconciliation • Managed and coordinated staff • Provided exceptional customer service • Stock management including receiving, transfers and stocktakes • Kept staffing budget costs low while maximising customer service experience • Point of sale tasks including cash handling, EFTPOS and daily reconciliation

Administration/Operations Support

• May 2011 - Oct 2012

• Customer service and office reception • Provided high level administrative support for staff including State Operations Manager • Project budget management • Project scheduling and timeline management • Contractor cost negotiations to reduce company overheads • Effective communication with a range of internal and external stakeholders • Accounts administration including invoicing • Customer service and office reception • Provided high level administrative support for staff including State Operations Manager • Project budget management • Project scheduling and timeline management • Contractor cost negotiations to reduce company overheads • Effective communication with a range of internal and external stakeholders • Accounts administration including invoicing

Sales & Administration/Accounts Manager

• Sep 2010 - May 2011

• Customer service and sales in-store • Received and processed telephone orders • End-to-end accounts management • Accounts verification • Liaison with supply and warehouse contacts to facilitate order fulfilment • Customer service and sales in-store • Received and processed telephone orders • End-to-end accounts management • Accounts verification • Liaison with supply and warehouse contacts to facilitate order fulfilment