Experience

Montcrest School
• Canada
• Primary and Secondary Education
• 1 - 100 Employee
• Marketing & Communications Coordinator

  • Nov 2022 - Present


Pink Martini Collection

• Canada
• Retail Apparel and Fashion
• 1 - 100 Employee

• Retail Sales Supervisor

  • Mar 2021 - Nov 2022

  · Managed daily sales and customer service activities, maintaining an excellent client relationship, keeping track of cash transactions, authorizing exchanges and refunds, and keeping stock updated on Shopify. · Merchandising activities ensuring the store’s visual standards. · Weekly reports according to best sellers and sales. Handling of special sales/customer requests. · Managed daily sales and customer service activities, maintaining an excellent client relationship, keeping track of cash transactions, authorizing exchanges and refunds, and keeping stock updated on Shopify. · Merchandising activities ensuring the store’s visual standards. · Weekly reports according to best sellers and sales. Handling of special sales/customer requests.



Texmoda SAS - Zara

• Store Manager

  • Apr 2017 - Jan 2021

  · Management of the Women's department at Zara · Management of the Women's department at Zara · Prepared the strategy as well as the weekly, monthly and annual budgets of the store · Accomplished the annual budget every year, increasing sales by 7% annually · Executed the visual merchandising for the store · Developed an internal project to train the current personnel seeking for better positions in the company, improving internal raise percentage by 10% · Managed the culture and internal relationships as well as having a hand in the selection and hiring process of all store employees Show less



Impresos Richard Ltda

• Colombia
• Design Services

• Graphic Designer

  • Jul 2016 - Jan 2017

  · Developed design campaigns for different companies in Colombia · Created and developed logos and internal image for brands in Colombia · Executed internal social media campaigns for different Colombian brands · Provided excellent client service to maintain a good customer relationship · Developed design campaigns for different companies in Colombia · Created and developed logos and internal image for brands in Colombia · Executed internal social media campaigns for different Colombian brands · Provided excellent client service to maintain a good customer relationship