Experience

Pyek Group

• United States
• Entertainment Providers
• 1 - 100 Employee

• Marketing Manager

  • Apr 2022 - Present

  Communicated closely with the Director of Marketing to spearhead the new firm's marketing strategy Operate closely with advertising agencies to manage brand marketing campaigns Managed the content creation for 4 Waterparks in 3 different high-tourist locations Engaged with different marketing channels to boost brand awareness for all 4 parks Design creative for organic/paid social and in-park marketing displays Communicated closely with the Director of Marketing to spearhead the new firm's marketing strategy Operate closely with advertising agencies to manage brand marketing campaigns Managed the content creation for 4 Waterparks in 3 different high-tourist locations Engaged with different marketing channels to boost brand awareness for all 4 parks Design creative for organic/paid social and in-park marketing displays



Typhoon Texas Waterpark

• United States
• Entertainment Providers
• 1 - 100 Employee

• Brand Management Coordinator

  • Jun 2020 - Dec 2020

  Design creative content for digital media and in-park marketing displays for 2 different waterparks Develop brand management plans for each product and submit updated summaries on brand exposure to management for 2 locations Operate closely with advertising agencies to manage brand marketing campaigns, enhancing engagement by 5%

• Front Gate Supervisor

  • Apr 2017 - Jun 2020

  Oversee front gate department under the direction of Front Gate Manager*Conduct pre and post-shift briefings with Bag Checkers, Cashiers, Gate Greeters, and Turnstile Greeter.*Initiate and impose disciplinary action according to park policies, aptitude, culture, and procedures.*Conduct in-service training sessions and more.*Supervise guest experience to ensure excellent customer service is provided by the front gate team member.*Ensure all park policies and procedures are being followed by all team members.*Identify concerns and work with management to resolve concerns.*Maintain a clean and safe work environment for customers and other team members. Show less



The Walt Disney Company

• United States
• Entertainment Providers
• 700 & Above Employee

• Disney College Program Intern

  • Feb 2019 - Aug 2019

  Delivered daily guest service in Fortune 100 Company Served a diverse guest base in a high capacity location Provided exceptional guest service to enhance guest experiences Performed daily tasks of cash handling, POS usage, stocking, store opening, and closing procedures Partnered with multiple departments to ensure quality Performed excellent verbal and written communication skills Demonstrated integrity and honesty while interacting with guests, cast members, and managers. Enforced policies, rules, and regulations of the Recreation locations Participated in regular in-service training Ensured the safety of Guests, by being a first responder to emergency situations Show less