Project Management Consultant

• Mar 2022 - Present

• Managing full-service relocation programs for domestic and international clients • Customizing offerings and approaches based on clients’ needs. • Successfully collaborated with clients within IT, Engineering, Financial Services • Recognized as the excellent consultant in the Seattle area. • Conducted weekly status meetings to review assignments, project deliverables, and deadlines with creative team members. • Oversaw internal marketing materials, including traditional and digital channels (website, Instagram, LinkedIn), ensuring consistent brand messaging. • Collaborated with stakeholders throughout the new business processes, establishing expectations and providing project updates. • Managed program meeting process including scheduling, updating agenda, taking notes, and sending a recap Show less

UX Researcher / UX Designer

• Jan 2022 - Aug 2023

• Initiated qualitative and quantitative research and creation of a responsive interface for "Green Earth App”. • Conducted Two types of user research, user journey research, both low-fidelity, and high-fidelity prototyping, and creative elements of the project UX mock-ups, and wireframes design • Collaborated with stakeholders throughout the project lifespan. • Analyzed scope of improvements, working with different methodologies; enhance the experience of the interns. • Collaborated with the cross-functional team of researchers, designers, product managers, and engineers in an Agile environment. Show less

Customer Care Specialist / Project Manager

• Jul 2020 - Jul 2022