Natalia Szymańska

Techical Writer at Warsaw Stock Exchange (GPW)
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Contact Information
us****@****om
(386) 825-5501
Location
Cracow, Małopolskie, Poland, PL
Languages
  • angielski Full professional proficiency
  • polski Native or bilingual proficiency
  • francuski Elementary proficiency
  • hiszpański Elementary proficiency

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Credentials

  • User Experience Design Advanced
    codebrainers
    Jun, 2023
    - Nov, 2024

Experience

  • Warsaw Stock Exchange (GPW)
    • Financial Services
    • 100 - 200 Employee
    • Techical Writer
      • Nov 2022 - Present

      - Establish style guide for client documentation - Establish best practices and workflows for a technical writing team Write and publish high-quality content for business users and software developers - Maintain clarity and structure across documentation - Release Notes, Technical References, Internal Guides - Support in business analysis by defining a set of business requirements and implementation requirements - Collaborate with developers, product managers and product owners - Establish style guide for client documentation - Establish best practices and workflows for a technical writing team Write and publish high-quality content for business users and software developers - Maintain clarity and structure across documentation - Release Notes, Technical References, Internal Guides - Support in business analysis by defining a set of business requirements and implementation requirements - Collaborate with developers, product managers and product owners

  • Comarch
    • Poland
    • Software Development
    • 700 & Above Employee
    • Technical Writer
      • Aug 2022 - Oct 2022

      - Analysis and structure improvement of the existing documentation - Write technical documentation for existing functionalities - Write user notifications and product release notes - Research, write and publish customer-facing product documentation, including How-To articles, tech tips - Analysis and structure improvement of the existing documentation - Write technical documentation for existing functionalities - Write user notifications and product release notes - Research, write and publish customer-facing product documentation, including How-To articles, tech tips

  • Jacobs
    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Document Writer/Publisher
      • Jan 2021 - Jul 2022

      - Developing, writing and editing material for reports, manuals, briefs, proposals, instruction books, and related technical and administrative publications concerned with work methods and procedures, installation, operation, and maintenance; - Organizing material and completing assignments according to set standards regarding order, clarity, conciseness, style, and terminology; - Performing quality control checks to meet project quality, objectives and deadlines; - Reviewing published materials and recommending revisions or changes in scope, format, content, and methods of production; - Providing publishing technical support using MS Office Suite, applicable tools, guidelines and templates. Show less

  • Capgemini
    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Voice and Admin Junior Specialist
      • Sep 2020 - Dec 2020

      - Ensuring compliance with state and federal regulations, company policy, union agreements and daily operating procedures; - Verifying payroll information to data entry system; - Taking part in transformation process to verify and amend the quality of the service; - Processing leaves, archiving documents, working with personal data information; - Working on systems such as SAP, SFs, Zendesk, Eview and Instream. - Ensuring compliance with state and federal regulations, company policy, union agreements and daily operating procedures; - Verifying payroll information to data entry system; - Taking part in transformation process to verify and amend the quality of the service; - Processing leaves, archiving documents, working with personal data information; - Working on systems such as SAP, SFs, Zendesk, Eview and Instream.

Education

  • Akademia Pedagogiczna im. Komisji Edukacji Narodowej w Krakowie
    Licencjat (Lic.), Anglistyka
    2016 - 2019

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