Natalia Rylova
Commercial Agent at Runwell Energy Services- Claim this Profile
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Bio
Credentials
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Successful Negotiation: Essential Strategies and Skills
CourseraSep, 2023- Nov, 2024 -
Taking Charge of Your Career
LinkedInNov, 2022- Nov, 2024 -
Customer Service: Problem Solving and Troubleshooting
LinkedInSep, 2022- Nov, 2024
Experience
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Runwell Energy Services
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Netherlands
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Oil and Gas
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1 - 100 Employee
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Commercial Agent
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Feb 2023 - Present
Helping clients to choose the best product based on their needs, budget, and other criteria. Allocation of terms, methods of delivery, and terms of payment conditions with the clients. Coordinating logistics with clients regarding deliveries or installations of products. Helping clients to choose the best product based on their needs, budget, and other criteria. Allocation of terms, methods of delivery, and terms of payment conditions with the clients. Coordinating logistics with clients regarding deliveries or installations of products.
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TechnipFMC
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United Kingdom
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Oil and Gas
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700 & Above Employee
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Inside Sales Representative
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Jul 2019 - Jun 2022
Providing full-service support to customers such as Schlumberger, Halliburton, Baker Hughes, Weatherford, Runwell Energy Services, etc., in the regions of Europe, Africa, Russia & CIS, in accordance with their individual requirements. Prompt resolution of customer problems, including force-majeure situations. Expertise in the optimization of business processes regarding the use of equipment and services. Providing customers with detailed, up-to-date information on a continuous basis about new available solutions that better meet their technical requirements. Consistently outperformed the yearly revenue goals of the Pressure Control Systems (PCS) Division for the last three years by 15-20% due to the achievement of high customer loyalty and trust. Developed and successfully implemented a database of alternative equipment. Optimized business processes of the PCS division through the introduction of new Standard Operating Procedures (SOPs). Show less
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GRUNDFOS
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Denmark
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Industrial Machinery Manufacturing
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700 & Above Employee
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Senior Sales Engineer
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Jun 2016 - Jul 2019
Technical support for clients: selection of engineering equipment, preparation of technical and commercial proposals using SAP CRM system, consultations on technical, price, and logistics issues.Personal meetings with clients, specialists, heads of design and construction companies; consultations and negotiations on technical and commercial issues. Preparation of project documentation to participate in tenders. Organization of seminars and meetings with reports and presentations.The company was able to become a leader in sales and supplies of equipment in the field of construction of commercial and residential real estate in part due to my significant role in productive interaction with clients.Successful completion of the project for the implementation of engineering communications at the first Haval automobile plant in Russia achieved through my direct active interaction with the customer and solving technical and commercial issues. Show less
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Technical Support Engineer
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Feb 2012 - Jun 2016
Preparation of presentations for the company and clients. Review and translation of foreign technical literature (catalogs, installation and operation manuals) English to Russian.Contributed to a 17% increase in the company's revenue over the 2014 financial year through my active role in raising the technical competence of colleagues in the sales department.Attracted new major customers by holding presentations and developing of trust-based relations.
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Education
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2006 - 2011
Russian State Agrarian University – Moscow Agricultural Academy named after K.A.Timiryazev
Specialist, Ecology and environmental engineering faculty. Department Engineering environmental protection.
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