Experience

Startek Enterprises, LLC

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Logistics operations associate

  • Jun 2023 - Oct 2023

  Sunrise, Florida, Estados Unidos - Receive incoming customer orders through various channels (phone, email, online systems). - Verify order accuracy, including product details, pricing, and shipping instructions, process promptly and enter them into the company's system. - Coordinate the shipping process, including packaging, labeling, and documentation. - Ensure that shipments are dispatched on time and track their progress. - Maintain accurate and organized records of all logistics activities. - Collaborate… Show more - Receive incoming customer orders through various channels (phone, email, online systems). - Verify order accuracy, including product details, pricing, and shipping instructions, process promptly and enter them into the company's system. - Coordinate the shipping process, including packaging, labeling, and documentation. - Ensure that shipments are dispatched on time and track their progress. - Maintain accurate and organized records of all logistics activities. - Collaborate with various departments, including sales, customer service, and warehouse teams - Maintain a high level of customer service by ensuring on-time and accurate deliveries. - Address customer inquiries, resolve issues, and provide assistance as needed Show less



Driftwood Hospitality Management

• United States
• Hospitality
• 300 - 400 Employee

• Front Desk Agent

  • May 2022 - May 2023

  Pompano Beach, Florida, Estados Unidos • Greets and completes established check-in procedures for arrival and facilitates guest departure (check-out) daily, using both manual and computerized methods, to ensure guests are satisfied and in rooms as requested. • Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel… Show more • Greets and completes established check-in procedures for arrival and facilitates guest departure (check-out) daily, using both manual and computerized methods, to ensure guests are satisfied and in rooms as requested. • Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. • Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. • Maintains good customer relations by keeping abreast of all in-house and area functions to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. • Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling, and setting wake-up calls and paging guests to provide guests with timely and efficient service. • Maintains a friendly, cheerful, and courteous demeanor always. Show less



secretaria de vivienda y habitat del valle del cauca

• Graphic Designer

  • Aug 2020 - Jun 2022

  Cali, Valle del Cauca, Colombia - Present possible design concepts to clients or colleagues - Use digital tools and software, such as illustration, photo editing, and layout software, to create designs - Create visual elements such as logos, images, and illustrations - Design layouts, including selection of colors, images, and typefaces - Incorporate changes recommended by clients or art directors into final designs



Grupo Mayorista S.A

• Buyer

  • Jan 2018 - Aug 2020

  cali, colombia DENIM - SLEEP WEAR - YOUNG CASUAL WOMEN CLOTHING LINE - Analize new fashion trends each season - Create moodboard base on the brand and new trends, design and conceptualize shoes and bags collection - Check the best sellers - Sourcing and negotiation with suppliers - Buy clothing collection according to new trends and best sellers - Oversaw the product selection process from a vendor and ensure items met company quality standars - Develop strategies to increase profit and… Show more DENIM - SLEEP WEAR - YOUNG CASUAL WOMEN CLOTHING LINE - Analize new fashion trends each season - Create moodboard base on the brand and new trends, design and conceptualize shoes and bags collection - Check the best sellers - Sourcing and negotiation with suppliers - Buy clothing collection according to new trends and best sellers - Oversaw the product selection process from a vendor and ensure items met company quality standars - Develop strategies to increase profit and margins - Work head to head with the analist to prepare the budget according to results and stores capacity, inventory control and achieving company targets and objetives - Maintain and grow vendor relationships with new and existing vendor base - Visit fashion shows and factories in Colombia • Approve the samples Show less



STFGROUP

• Colombia
• Retail Apparel and Fashion
• 500 - 600 Employee

• International buyer - Footwear and bags Designer

  • Jan 2016 - Mar 2017

  Colombia Negotiate product quality, purchase quantity, landed cost, and delivery with vendors Responsible for the full life cycle of the Purchase Order as well as markdowns. This includes writing the POs, changes, cancellations and necessary follow-up (both internally and externally) to ensure key shipments are delivered and processed. Responsible to ensure the effective relationship with vendors. This includes appropriate level of interaction with vendors in terms of both problem resolution… Show more Negotiate product quality, purchase quantity, landed cost, and delivery with vendors Responsible for the full life cycle of the Purchase Order as well as markdowns. This includes writing the POs, changes, cancellations and necessary follow-up (both internally and externally) to ensure key shipments are delivered and processed. Responsible to ensure the effective relationship with vendors. This includes appropriate level of interaction with vendors in terms of both problem resolution and follow-up. • Negotiate product quality, purchase quantity, cost, and delivery with vendors • Have knowledge of emerging trends within the industry • Review weekly sales performance to identify potential re-order opportunities and recommend styles that require markdowns • Maintain and grow vendor relationships with new and existing vendor base • Create moodboard base on the brand and new trends, design and conceptualize shoes and bags collection • Visit fashion shows and factories in Spain, Italy, United States • Approve the samples and shipping samples with the quality department Show less



Be shoes and bags

• Co-owner

  • Jul 2014 - Mar 2015

  Cali, Colombia Be is an exclusive brand, created especially for young women who want to always be fashionable. Be invited to follow a multifaceted and international essence to stand at all times and places, wearing modern shoes and accessories of quality, affordable and stylish. Be brings a wide variety of styles and designs, with modern influences, which combine to suit all occasions. That's why our collections are based on the latest fashion trends, with details that you see on fashion runways and on your… Show more Be is an exclusive brand, created especially for young women who want to always be fashionable. Be invited to follow a multifaceted and international essence to stand at all times and places, wearing modern shoes and accessories of quality, affordable and stylish. Be brings a wide variety of styles and designs, with modern influences, which combine to suit all occasions. That's why our collections are based on the latest fashion trends, with details that you see on fashion runways and on your favorite magazines. Show less



Giorgio Sport S.A.

• Design and development director

  • Feb 2013 - Dec 2014

  Cali, Colombia footwear designer, visual merchandising, graphic designer - Designing, developing, sourcing and handling all aspects of creating footwear from start to finish for multiple clients. - Conduct market and trend research for future season - Assists with design and development of shoe samples for future seasons -Take all photography, edit pictures on Photoshop and create posters for display at trade shows and in-house shoe shows - Collaborate with sales teams to create practical… Show more footwear designer, visual merchandising, graphic designer - Designing, developing, sourcing and handling all aspects of creating footwear from start to finish for multiple clients. - Conduct market and trend research for future season - Assists with design and development of shoe samples for future seasons -Take all photography, edit pictures on Photoshop and create posters for display at trade shows and in-house shoe shows - Collaborate with sales teams to create practical methods of maximizing business through design-to-cost development strategies -Conceptualize future brand narratives by way of identifying key aesthetics, distribution channels and target consumers Show less



Imprenta departamental del Valle

• Marketing assistant

  • Mar 2012 - Dec 2012

  Colombia



La Agencia Colombia

• Colombia
• Advertising Services
• 1 - 100 Employee

• Directora creativa

  • Feb 2011 - Jul 2012

  * Manage the department employee supervision, hiring, media contacts and new business trainings. *Prepare the presentation of the campaign and ensure the quality of it. * Designing artwork for the various needs of customers of the company. * Recommend a visual creative and effective advertising accounts.



ZOOM VD

• PLANNER

  • Jan 2009 - Jul 2012

  Cali, Colombia * Provide tools for creative exploration to make it more effective, properly targeted and enhanced with a knowledge of the contexts to perform based on the who is the consumer, brand and competition as cardinal vectors of the research. * Synthesize and explore the potential of overcoming language barriers or build units of persuasion and relationship with their audiences. * Ensure the correctly translate of the objectives and perspectives of the client, translating business… Show more * Provide tools for creative exploration to make it more effective, properly targeted and enhanced with a knowledge of the contexts to perform based on the who is the consumer, brand and competition as cardinal vectors of the research. * Synthesize and explore the potential of overcoming language barriers or build units of persuasion and relationship with their audiences. * Ensure the correctly translate of the objectives and perspectives of the client, translating business strategies in communication strategies. Show less



tiempo de cine

• freelance

  • Aug 2008 - Feb 2011

  audiovisual production consulting, art direction and photography