Experience

Beautiful Solutions NZ

• New Zealand
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Managing Director

  • Jul 2022 - Present

• General Manager - Business Growth and Innovation

  • Sep 2018 - Present


Blackfriars Investment Group Ltd
• Director

  • Jul 2018 - Present

New Zealand Mānuka Group
• New Zealand
• Executive Offices
• 1 - 100 Employee
• Innovation Manager

  • Nov 2017 - May 2019


Comvita Limited

• New Zealand
• Manufacturing
• 100 - 200 Employee

• Project Manager - Personal Care and New Product Development

  • Mar 2012 - Dec 2016

   Effective management of new product development from concept through to market launch.  Coordination, advice and support for process and product innovation throughout the business. Trouble shooting and dealing with product quality and processing problems. Ensure research needs, and findings, are acted upon across the business. Project management to ensure adherence to timeline, budget and scope.

• Brand Concept Stores Manager

  • Mar 2012 - Jul 2014

  Opened and managed several Comvita retail stores in Auckland and the Bay of Plenty with a combined revenue of $1.5m and team of 24. Developed brand concept within the stores, leveraging off the New Zealand made point of origin. Project managed launch and implementation of global CBR Point-of-Sale System and retail training programme across 7 markets, including new Customer Loyalty Programme. Project managed and implemented Click ’n Collect system for web sales. Developed and implemented all promotional and POS merchandising. Managed annual budgets and expenses, growing sales year on year. 32% Sales growth, with Viaduct Store and Auckland Airport store exceeding expectations in both sales and profitability. Market research and event management, identifying opportunities such as corporate wellness evenings to generate sales within both the targeted and new market sectors. Managed staff recruitment, training, coaching and performance, including personal development programmes for all staff members. Developed and implemented brand and product training programmes.



Mount Bistro Restanurant

• Restaurant Manager

  • Feb 2009 - Mar 2012

  Multi award-winning restaurant, with a reputation for excellent customer service. Responsible for all front of house staff recruitment, management and training. Event planning and coordination. Adept at multitasking, helping in different areas of the restaurant when circumstances required. Managed theming, menus and entertainment for special events. Multi award-winning restaurant, with a reputation for excellent customer service. Responsible for all front of house staff recruitment, management and training. Event planning and coordination. Adept at multitasking, helping in different areas of the restaurant when circumstances required. Managed theming, menus and entertainment for special events.



Apple a Day

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Natural Health Store Manager

  • Dec 2007 - Nov 2008

  Responsible for staff management and recruitment. Developed and ran regular staff training programmes for both product and healthy habits and choices. Developed and implemented standard operating procedures to ensure consistency in customer experience. Designed and implemented a strategic business plan to grow the customer database. Dealt with customer queries and complaints. Oversaw pricing changes and stock control. Maximised profitability, achieving sales targets and reducing costs. Responsible for staff management and recruitment. Developed and ran regular staff training programmes for both product and healthy habits and choices. Developed and implemented standard operating procedures to ensure consistency in customer experience. Designed and implemented a strategic business plan to grow the customer database. Dealt with customer queries and complaints. Oversaw pricing changes and stock control. Maximised profitability, achieving sales targets and reducing costs.



Hospital Italiano de Buenos Aires

• Argentina
• Hospitals and Health Care
• 700 & Above Employee

• Logistic Manager

  • Apr 2004 - Nov 2007

  Managed Warehouse, Laundry and Housekeeper Services, team of 31. Responsible for staff management, recruitment and training. Organising regional events for personnel and external clinics. Ongoing staff training in Hygiene and Health and Safety. Developed and implemented standard operating procedures, ensuring compliance with insurance, legal, health and safety obligations. Responsible for inventory control, storage, and general book-keeping. Managed Warehouse, Laundry and Housekeeper Services, team of 31. Responsible for staff management, recruitment and training. Organising regional events for personnel and external clinics. Ongoing staff training in Hygiene and Health and Safety. Developed and implemented standard operating procedures, ensuring compliance with insurance, legal, health and safety obligations. Responsible for inventory control, storage, and general book-keeping.