Lead Software Quality Assurance Engineer

• Jan 2022 - Present

Sr. SQA Engineer for Apple Inc.

• Feb 2017 - Aug 2021

Multiple contracts for Apple projects Multiple contracts for Apple projects

Sr. SQA Engineer and PM for Apple Inc.

• Aug 2018 - Aug 2020

Senior QA Lead and PM Contractor for Apple business register. Senior QA Lead and PM Contractor for Apple business register.

Software QA Engineer

• Oct 2016 - Mar 2017

• Performing functional, compatibility and back-end testing for a web based Content Management Tool (CMS) application that is the brain of online Library platform “E Book Central”, Library platform that connects Libraries, Librarians, Students, Professors around the globe • Analyzing New Product requirement (AC’s) to develop test strategy: plan, write and execution in JIRA, by creating, updating and closing SubTasks • Test Plan and Test Case review with the QA Team, Developers, Project Manages to ensure coverage of testing strategy • Executing Test Cases in TestRun, logged bugs, verified and validated fixed bugs, and closed them in JIRA • Validate the Ingestion process of data into DB (SQL Server). Monitoring the logs, DB verification for the flow and updating process using SQL commands • Tested the Data Indexing process using access to SQL Server and SQL queries Show less

Localization/Linguistic Tester

• Jan 2016 - May 2016

• Quality Control: Reviewed and curated iTunes eBook media content to ensure compliance with client's quality standards and customer expectations • Collaborated with content providers to troubleshoot and resolved production and content-related issues • Supported the launch of bookstores in specific countries by providing support • Troubleshooting and QA of Russian, Romanian and English display of books content visible in online bookstores • Working onsite at Apple for Welocalize as a linguistic tester for all Eastern European languages including Russian, Romanian, Polish, Czech, Slovak, Ukrainian, Bulgarian and others. • Linguistic bug detection, worked with strings, tested new products on different platforms of Apple’s devices and UI L10N. • Filed tickets for books that where not in compliance with requirements in the internal database Show less

QA/QC and Data Analyst at Maps Connect, Apple Inc.

• Mar 2014 - Jun 2015

• Validated Maps data to find bugs and created reports for senior management regarding the quality of POI’s and area of improvement • Strong researching skills and extensive experience working with unstructured POI data coming from a variety of sources including client’s input also vendor’s data • Provided Customer Support by analyzing the information in Business Portal project, by QA manually data provided and approving it for production • Performed functional and to detect inconsistencies for the new product for builds before version release, found multiple bugs (some of them critical) and reported them appropriately in the internal tool and to developers Show less

SMB Support Centre Analyst

• Apr 2010 - Aug 2012

• Managed highly confidential system administrative tasks, including creating accounts, resetting usernames/passwords • Provided application support by triaging incident tickets for Ministry supported applications: (OSAP), (MTO), (MOL) • Researched and cross-referenced governmental databases to detect missing files and data errors • Achieved team and individual goals through a positive work attitude and focus on getting the job done to the customer’s satisfaction • Managed highly confidential system administrative tasks, including creating accounts, resetting usernames/passwords • Provided application support by triaging incident tickets for Ministry supported applications: (OSAP), (MTO), (MOL) • Researched and cross-referenced governmental databases to detect missing files and data errors • Achieved team and individual goals through a positive work attitude and focus on getting the job done to the customer’s satisfaction

Account Manager

• Jan 2008 - Mar 2010

Sales and Marketing Manager

• Jan 2007 - Oct 2007

Territory Sales Manager

• 2005 - 2007

Team Lead/Sales supervisor

• 2003 - 2005