Natalia Marroquin
Customer Service & Support Assistant at Matchbox (Australia)- Claim this Profile
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English Professional working proficiency
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Spanish Native or bilingual proficiency
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Bio
Patricia Kaziro
Natalia commenced a 3 month internship with GAEA Living in early 2022. She took ownership for creating and executing marketing strategy for our ecommerce store. During this period Natalia successfully accomplished the creation of two new sales channels, increased our following on socials and was instrumental in the rebranding of our store. Natalia is an excellent communicator who works well independently and as part of a team and her strength is her methodical approach in executing marketing strategy to build a business and brand. She is also good at analysing data and researching new marketing tools to make data informed decisions for the business. I would highly recommend Natalia to a future employer who is seeking a reliable and creative marketer on their team.
Patricia Kaziro
Natalia commenced a 3 month internship with GAEA Living in early 2022. She took ownership for creating and executing marketing strategy for our ecommerce store. During this period Natalia successfully accomplished the creation of two new sales channels, increased our following on socials and was instrumental in the rebranding of our store. Natalia is an excellent communicator who works well independently and as part of a team and her strength is her methodical approach in executing marketing strategy to build a business and brand. She is also good at analysing data and researching new marketing tools to make data informed decisions for the business. I would highly recommend Natalia to a future employer who is seeking a reliable and creative marketer on their team.
Patricia Kaziro
Natalia commenced a 3 month internship with GAEA Living in early 2022. She took ownership for creating and executing marketing strategy for our ecommerce store. During this period Natalia successfully accomplished the creation of two new sales channels, increased our following on socials and was instrumental in the rebranding of our store. Natalia is an excellent communicator who works well independently and as part of a team and her strength is her methodical approach in executing marketing strategy to build a business and brand. She is also good at analysing data and researching new marketing tools to make data informed decisions for the business. I would highly recommend Natalia to a future employer who is seeking a reliable and creative marketer on their team.
Patricia Kaziro
Natalia commenced a 3 month internship with GAEA Living in early 2022. She took ownership for creating and executing marketing strategy for our ecommerce store. During this period Natalia successfully accomplished the creation of two new sales channels, increased our following on socials and was instrumental in the rebranding of our store. Natalia is an excellent communicator who works well independently and as part of a team and her strength is her methodical approach in executing marketing strategy to build a business and brand. She is also good at analysing data and researching new marketing tools to make data informed decisions for the business. I would highly recommend Natalia to a future employer who is seeking a reliable and creative marketer on their team.
Credentials
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Curso Básico de Marketing Digital
Google ActívateApr, 2018- Oct, 2024 -
Fundamentos de Marketing Digital
GoogleFeb, 2018- Oct, 2024
Experience
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Matchbox (Australia)
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Australia
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Retail
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1 - 100 Employee
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Customer Service & Support Assistant
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Feb 2023 - Present
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GAEA Living
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Wellness and Fitness Services
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Social Media Marketing Intern
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Feb 2022 - May 2022
* Support to Social Media community management. * Creating and executing marketing strategy for our ecommerce store. * Engagement through stories, comments, and posts. * Assist with writing engaging captions for social media platforms. * Scheduling posts on Instagram and Facebook. * Providing overall assistance to the Social Media & Influencer Marketing team. * Support to Social Media community management. * Creating and executing marketing strategy for our ecommerce store. * Engagement through stories, comments, and posts. * Assist with writing engaging captions for social media platforms. * Scheduling posts on Instagram and Facebook. * Providing overall assistance to the Social Media & Influencer Marketing team.
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Accenture Colombia
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Colombia
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Business Consulting and Services
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400 - 500 Employee
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Marketing and Communications
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Jul 2017 - Jan 2018
· Monitoring and updating all the social media · Online and competitor research, including reputation audit · Updating Accenture's websites using content management systems · Support at events · Personally running small creative projects, such as the creation of marketing collaterals (videos, brochures, ads, etc.). · Taking part in team brainstorming, coming up with creative ideas and feeding back on creative collateral from agencies · Monitoring and updating all the social media · Online and competitor research, including reputation audit · Updating Accenture's websites using content management systems · Support at events · Personally running small creative projects, such as the creation of marketing collaterals (videos, brochures, ads, etc.). · Taking part in team brainstorming, coming up with creative ideas and feeding back on creative collateral from agencies
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LilyC Accesorios
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Colombia
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Retail
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Community Manager
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Jan 2016 - Jul 2017
- Set, plan and implement social media and communication campaigns and strategies -Provide engaging content for social media -Respond to customers in a timely manner -Monitor, track and report on feedback and online reviews -Organize and manage events to boost brand awareness -Respond to customers in a timely manner -Build relationships with customers - Set, plan and implement social media and communication campaigns and strategies -Provide engaging content for social media -Respond to customers in a timely manner -Monitor, track and report on feedback and online reviews -Organize and manage events to boost brand awareness -Respond to customers in a timely manner -Build relationships with customers
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Education
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2022 - 2023
IH Sydney Training Services
Advance Diploma in Social Media Marketing -
2021 - 2022
IH Sydney Training Services
Diploma in Social Media Marketing -
2020 - 2021
International House Sydney City | Bondi | Darwin | Melbourne & Business College at IH
Diploma Marketing and Communications -
2019 - 2020
International House Sydney City | Bondi | Darwin | Melbourne & Business College at IH
Certificate IV Marketing and Communications -
2013 - 2018
Pontificia Universidad Javeriana
Social Communicator -
2005 - 2012
ASPAEN Gimnasio Yumaná
High School Diploma
Community
