Experience

FoodFund International

• United Arab Emirates
• Restaurants
• 200 - 300 Employee

• Guest Relations Manager

  • Nov 2021 - Present

  Pre - Opening team of CLAY Dubai, Japanese Peruvian fine dining venue. In charge of the reservation system, reception team, and guest experience overall satisfaction. Contribute to the sales target by planning and executing corporate events from budgeting, site inspections, menu planning, and execution. In charge of conducting interviews, staff training, performance tracking, and team coaching. Management of staff accommodation, arrivals, inquiries, and updates, working along with the HR department. Support the management team by performing the floor manager role for lunch/dinner time. In charge of the concierge program and VIP guests. Show less



Supply Chain Solutions, LLC

• United States
• Transportation, Logistics, Supply Chain and Storage
• 200 - 300 Employee

• Sales And Marketing Specialist

  • Dec 2020 - Dec 2021

  Preparing and managing content curation for the weekly company newsletter sent to various stakeholders. Salesforce managing lead generation and clearing database. Assisting Marketing Director with internal communication campaigns in line with hr initiatives. In charge of content generation, managing company website, LinkedIn, and Facebook accounts. Conducting weekly webinars for the VP of Sales and Director of Partner Development. Preparing and managing content curation for the weekly company newsletter sent to various stakeholders. Salesforce managing lead generation and clearing database. Assisting Marketing Director with internal communication campaigns in line with hr initiatives. In charge of content generation, managing company website, LinkedIn, and Facebook accounts. Conducting weekly webinars for the VP of Sales and Director of Partner Development.



Delamar Hotels

• United States
• Hospitality
• 1 - 100 Employee

• Assistant Event Manager

  • Oct 2018 - Sep 2019

  Responsible for the execution of all banquet events. Oversee all aspects of food, bar and special event requirements for the hotel, including staff supervision and site inspections with clients. Work together with the sales department on the completion of sales goals. Responsible for the execution of all banquet events. Oversee all aspects of food, bar and special event requirements for the hotel, including staff supervision and site inspections with clients. Work together with the sales department on the completion of sales goals.



Habtoor Hospitality

• United Arab Emirates
• Hospitality
• 200 - 300 Employee

• Sales and events executive

  • Oct 2017 - Sep 2018

  Serviced all contracted groups from beginning to end, including site inspections, menu planning, meeting logistics, vendor relations, and venue bookings. Successfully executing large corporate events following proper management procedures. Conducted local sales calls and client visits working along with the marketing department.

• Guest Relations Coordinator

  • Oct 2016 - Sep 2017

  Responsible for managing all reservation systems for 4 venues, working in a high-tension and fast-paced environment that involved handling the bookings for La Perle, first permanent aquatic theater in Dubai; that brought an average of 1.300 guests to the Al Habtoor City. In addition, in charge of the coordination of staff schedule, site inspections, VIP guests.



Universidad de La Sabana

• Colombia
• Higher Education
• 700 & Above Employee

• Marketing and Communications Coordinator

  • Feb 2015 - May 2016

  As coordinator I performed functions such as attendance to national events to promote postgraduates programs, managing social media, reaching the goal of applicants for the Nurse Faculty, bringing new foreign applicants to programs, and establish the digital strategy for all postgraduates programs. As coordinator I performed functions such as attendance to national events to promote postgraduates programs, managing social media, reaching the goal of applicants for the Nurse Faculty, bringing new foreign applicants to programs, and establish the digital strategy for all postgraduates programs.



Inversiones Diaz Andrade SAS

• Bogota,D.C., Capital District, Colombia

• Retail Sales Specialist

  • Jan 2014 - Dec 2015

  In charge of the overall execution of retail strategies for the private and public sector. Recruiting and training new employees, making sure that sales targets are attained, maintaining stocks, arranging product displays, and implementing successful campaigns. In charge of the overall execution of retail strategies for the private and public sector. Recruiting and training new employees, making sure that sales targets are attained, maintaining stocks, arranging product displays, and implementing successful campaigns.



ImaginamosSAS

• Bogotá D.C., Colombia

• Corporate Communications Specialist

  • Jun 2013 - Feb 2014

  IMAGINAMOS SAS, a web development company, created the Blissful Productivity program that seeks a pleasant work environment and personal satisfaction, allowing the integral growth of each employee. As a coordinator of internal communications I performed the welfare strategy for all employees with personal growth activities, the content creation, publishing and updating for the Blissful Productivity page, and support the marketing area in contact with internal and external customer. IMAGINAMOS SAS, a web development company, created the Blissful Productivity program that seeks a pleasant work environment and personal satisfaction, allowing the integral growth of each employee. As a coordinator of internal communications I performed the welfare strategy for all employees with personal growth activities, the content creation, publishing and updating for the Blissful Productivity page, and support the marketing area in contact with internal and external customer.



Fundación País Libre

• Bogotá D.C., Colombia

• Media Analyst

  • Apr 2013 - Sep 2013

  Analysis of colombian media, writing weekly reports on colombian situation, preparation of items for the Website of the Free Country Foundation Analysis of colombian media, writing weekly reports on colombian situation, preparation of items for the Website of the Free Country Foundation



Universidad de La Sabana

• Colombia
• Higher Education
• 700 & Above Employee

• Event Coordinator

  • Aug 2011 - Sep 2013

  In charge of a staff of 25 people working under pressure and deadlines, managing the relationships with different audiences including students, coordinators, providers, chefs, and waiters. The role taken expected a high level of leadership and flexible hours to deal with a stressful work environment, in a physical and mental way. I was able to lead the team for 2 years leaving a positive impact on the company. In charge of a staff of 25 people working under pressure and deadlines, managing the relationships with different audiences including students, coordinators, providers, chefs, and waiters. The role taken expected a high level of leadership and flexible hours to deal with a stressful work environment, in a physical and mental way. I was able to lead the team for 2 years leaving a positive impact on the company.



Community Radio Station Guavita 106.4 FM

• Cundinamarca, Colombia

• Radio producer

  • Jan 2011 - Jul 2011

  Responsible for conducting applied research for children's audiences in the urban municipality of Guatavita School El Dorado, for the production of the radio program The Fun Train, community radio station issued by the municipality. In the work as a researcher and producer I designed and implemented 18 workshops with children's population on values, human rights, citizenship and environment. Also, I wrote the radio scripts from the field research with focus group which leaded me to performed audio-stories for the promotion of values with children. This social work with children ended with the preparation of the evaluation process and systematization of the completed project. Show less