Experience

BetB2B

• Cyprus
• Gambling Facilities and Casinos
• 1 - 100 Employee

• QA Tester

  • Nov 2021 - Present



Conduent

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Customer Service Advisor

  • Aug 2019 - Dec 2021

  • Guided customers through all operation system's functions, features, settings and apps (internal software)• Took ownership and provided troubleshooting steps according with the internal procedures• Explored and reported system bugs, gathered information (system diagnostic etc.), communicated with engineers

• Customer Advisor

  • Nov 2018 - Jul 2019

  • Guided customers through all operation system's functions, features, settings and apps (internal software)



Crocodille ČR, spol. s r.o.

• Czechia
• Food Production
• 1 - 100 Employee

• Quality Control Specialist

  • Jun 2017 - Sep 2018

  • Quality, count, weight, label information control• Documents preparation for the logistic department • Quality, count, weight, label information control• Documents preparation for the logistic department



Rus travel

• Travel Agency Manager

  • Apr 2008 - Apr 2017

  • Worked with travel agencies and customers: searching for trips, booking tours, provided travel documentations• Worked with social media, copywriting • Worked with travel agencies and customers: searching for trips, booking tours, provided travel documentations• Worked with social media, copywriting