Natalia Borkowska

Business Process Outsourcing Manager at Artstrio
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Contact Information
us****@****om
(386) 825-5501
Location
PL
Languages
  • Angielski Professional working proficiency
  • Polski Native or bilingual proficiency

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Bio

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5.0

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Dmitry Martirosyan

It was my pleasure and honor to work with Natalia and I definitely envy her future employer. Natalia possesses brilliant skillset as a producer - she's versatile, being able to dig down to the core of any project and act as a product owner. Natalia's can-do attitude and positive approach to any situation makes her an ideal team-mate and someone manager can rely on. Natalia managed to build trustworthy relations with all of Techland's partners and acted selflessly during the transition period, making sure that her successors pass the on-boarding as smoothly as possible.

Robert Woziński

It is my huge pleasure to recommend Natalia. She has the unique combination of having a great work ethic, sense of humor and a complete knowledge of every project she works on. She is an excellent problem solver and always comes to the table with good ideas. Overall, if Natalia is on the job, she will get it done and she will get it done right.

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Credentials

  • AgilePM Foundation
    APMG International

Experience

    • Computer Games
    • 1 - 100 Employee
    • Business Process Outsourcing Manager
      • Oct 2022 - Present

    • Poland
    • Wholesale Metals and Minerals
    • 1 - 100 Employee
    • Director Of Purchasing
      • Jul 2022 - Present

    • Poland
    • Computer Games
    • 400 - 500 Employee
    • Outsourcing Producer
      • Feb 2021 - Sep 2021

    • Outsource Manager
      • Oct 2017 - Feb 2021

      - gathering requirements, optimizing business processes, resolving production issues; - budgetary and cost control for each project, - Project Management from start to end - liaising with Producers, People Managers and Project Management Team to monitor the project commission’s allocation and project initiation; - establishing and maintaining close working relationships with key partners and stakeholders; - ensuring the implementation and compliance of all policies, procedures… Show more - gathering requirements, optimizing business processes, resolving production issues; - budgetary and cost control for each project, - Project Management from start to end - liaising with Producers, People Managers and Project Management Team to monitor the project commission’s allocation and project initiation; - establishing and maintaining close working relationships with key partners and stakeholders; - ensuring the implementation and compliance of all policies, procedures, and guidelines; - providing timely and accurate reports to management staff and Managing Director in relation to resource capacity, planning, and forecasting; - control of documents, division of labor; - participation in trade negotiations; - contract processing - establishing and maintaining close working relationships with key partners; - taking active participation in outsourcing of translation, localization, art, music and narrative side of production

    • Poland
    • Staffing and Recruiting
    • 200 - 300 Employee
    • Key Account Manager
      • Sep 2016 - Sep 2017

      - developing a client portfolio - creating and executing strategies for selling and servicing key corporate clients - monitoring and analyzing market data for the segment, consumers, competition and performance of the service - managing the whole lifecycle of projects - recruitment, team building - trade negotiations - contract processing - creating the image of the company - active cooperation with the marketing department - carrying out marketing… Show more - developing a client portfolio - creating and executing strategies for selling and servicing key corporate clients - monitoring and analyzing market data for the segment, consumers, competition and performance of the service - managing the whole lifecycle of projects - recruitment, team building - trade negotiations - contract processing - creating the image of the company - active cooperation with the marketing department - carrying out marketing activities - implementation of the sales plan - corporate customer care - supporting employee motivation Show less - developing a client portfolio - creating and executing strategies for selling and servicing key corporate clients - monitoring and analyzing market data for the segment, consumers, competition and performance of the service - managing the whole lifecycle of projects - recruitment, team building - trade negotiations - contract processing - creating the image of the company - active cooperation with the marketing department - carrying out marketing… Show more - developing a client portfolio - creating and executing strategies for selling and servicing key corporate clients - monitoring and analyzing market data for the segment, consumers, competition and performance of the service - managing the whole lifecycle of projects - recruitment, team building - trade negotiations - contract processing - creating the image of the company - active cooperation with the marketing department - carrying out marketing activities - implementation of the sales plan - corporate customer care - supporting employee motivation Show less

    • Sales Department Manager
      • Jan 2013 - Aug 2016

      - coordinating work in the department - monitoring market changes of raw materials and competition - caring for key contractors - building sales structures - control of documents, division of labor - solving industry-specific problems (stainless steel products, raw products, bars, wires, strips) - carrying out marketing activities - implementation of independent projects from start to finish - purchasing management - monitoring and controlling of inhouse stock -… Show more - coordinating work in the department - monitoring market changes of raw materials and competition - caring for key contractors - building sales structures - control of documents, division of labor - solving industry-specific problems (stainless steel products, raw products, bars, wires, strips) - carrying out marketing activities - implementation of independent projects from start to finish - purchasing management - monitoring and controlling of inhouse stock - staff training - working according to ISO standards - implementation of the sales plan - handling complaints - participation in trade negotiations - current customer service - inventory control, analysis and order preparation - the company's sales, marketing and marketing strategies

    • Sales Department Specialist
      • Sep 2009 - Dec 2012

    • Retail
    • 1 - 100 Employee
    • Warehouse Manager
      • Mar 2009 - Aug 2009

      - direct customer service - preparation of orders and inventory control, coordination of work in the warehouse - direct customer service - preparation of orders and inventory control, coordination of work in the warehouse

Education

  • Wyższa Szkoła Bankowa we Wrocławiu
    Postgraduate Studies, Project Management
    2017 - 2018
  • Wyższa Szkoła Bankowa we Wrocławiu
    Master's degree, Corporate Management
    2016 - 2017
  • Uniwersytet Ekonomiczny we Wrocławiu (daw. Akademia Ekonomiczna im. Oskara Langego we Wrocławiu)
    Bechelor degree, International Relations
    2006 - 2011

Community

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