Natalia Alfaro

UX and Service Design Manager at Interfaz
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Contact Information
us****@****om
(386) 825-5501
Location
CR
Languages
  • Inglés Professional working proficiency
  • Español Native or bilingual proficiency
Skills

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Bio

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Credentials

  • ADVANCED DESIGN THINKING
    IDEO U
    Mar, 2022
    - Nov, 2024
  • DESIGNING A BUSINESS
    IDEO U
    Feb, 2022
    - Nov, 2024
  • Professional Agile Leadership™ I (PAL I)
    Scrum.org
    Oct, 2021
    - Nov, 2024
  • UNLOCKING CREATIVITY
    IDEO U
    Sep, 2021
    - Nov, 2024
  • Professional Agile Leadership™ - Evidence-Based Management™ (PAL-EBM)
    Scrum.org
    Aug, 2021
    - Nov, 2024
  • STORYTELLING FOR INFLUENCE
    IDEO U
    Aug, 2021
    - Nov, 2024
  • Professional Scrum Product Owner™ I (PSPO I)
    Scrum.org
    Jun, 2021
    - Nov, 2024
  • Business Analytics
    Harvard Business School Online
    Jan, 2020
    - Nov, 2024
  • Disruptive Strategy
    Harvard Business School Online
    Oct, 2019
    - Nov, 2024
  • Foundations in Design Thinking
    IDEO U
    Apr, 2019
    - Nov, 2024
  • FROM IDEAS TO ACTION - BRING IDEAS TO LIFE THROUGH IDEATION AND PROTOTYPING
    IDEO U
    Mar, 2019
    - Nov, 2024
  • INSIGHTS FOR INNOVATION - IDEO'S APPROACH TO GATHERING HUMAN-CENTERED INSIGHTS THAT FUEL INNOVATION
    IDEO U
    Feb, 2019
    - Nov, 2024
  • UX Management: Strategy and Tactics
    Interaction Design Foundation (IDF)
    May, 2018
    - Nov, 2024
  • Certificación de Solutions Partner
    HubSpot Academy
    Aug, 2022
    - Nov, 2024
  • Objectives-Based Onboarding
    HubSpot Academy
    Nov, 2022
    - Nov, 2024
  • HubSpot Marketing Software
    HubSpot Academy
    Mar, 2022
    - Nov, 2024

Experience

  • Interfaz
    • Costa Rica
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • UX and Service Design Manager
      • Feb 2018 - Present

      - Plan and lead UX and Service Design projects - Define and conceptualize Interfaz’s Business projects - UX/SD & Digital transformation consultant - More - Plan and lead UX and Service Design projects - Define and conceptualize Interfaz’s Business projects - UX/SD & Digital transformation consultant - More

  • NW Ideas
    • Costa Rica
    • Advertising Services
    • 1 - 100 Employee
    • Product Designer - UX-UI Designer
      • Jan 2017 - Dec 2017

      - Designed user interfaces for mobile and web applications (Android and iOS) following their respective guidelines. - Designed user interfaces for Web Sites. - Worked directly with frontend and backend teams. - Designed and developed brands. - Graphic Design for Social Networks and Web Sites. - Designed Marketing campaigns for Social Networks. - Content management in Wordpress (Content Managment Systems). - Designed user interfaces for mobile and web applications (Android and iOS) following their respective guidelines. - Designed user interfaces for Web Sites. - Worked directly with frontend and backend teams. - Designed and developed brands. - Graphic Design for Social Networks and Web Sites. - Designed Marketing campaigns for Social Networks. - Content management in Wordpress (Content Managment Systems).

  • Tecnológico de Costa Rica
    • Costa Rica
    • Higher Education
    • 700 & Above Employee
    • Movile App Designer ( Hackathon by Backcountry)
      • Jan 2015 - Jul 2015

      - Brought the project from the idea conception to development and release.- Designed the user interface for a mobile application for the Backcountry Hackathon 2015.- Worked directly with frontend and backend teams.

    • UI Designer (Go Touch)
      • Jan 2014 - Dec 2014

      - Designed the user interface for a mobile and web applications - Worked directly with frontend and backend teams

Education

  • INCAE Business School
    Master in Marketing & Digital Transformation, Marketing and Digital Transformation
    2019 - 2020
  • Tecnológico de Costa Rica
    Bachelor's degree, Industrial Design
    2013 - 2017

Community

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