Experience

Ivox Marketing Direto

• Brazil
• Advertising Services
• 1 - 100 Employee

• Sales Development Representative

  • May 2023 - Present

  Analise e qualificação de lead Aplicação das técnicas SPIN Selling Segmentação do público-alvo e novas oportunidades Analise e qualificação de lead Aplicação das técnicas SPIN Selling Segmentação do público-alvo e novas oportunidades



ALLE STUDIO

• Retail Apparel and Fashion
• 1 - 100 Employee

• Production Director

  • Jan 2022 - Dec 2022

  Responsible for managing a portfolio of more than 3,000 clients nationwide, increasing wholesale sales by 38%. Collaborated with the design team to develop new products that met customer needs and resulted in a 45% increase in retail sales in 2021. Used CRM tools to track and manage leads and sales opportunities, increasing the lead conversion rate by 30%. Responsible for managing a portfolio of more than 3,000 clients nationwide, increasing wholesale sales by 38%. Collaborated with the design team to develop new products that met customer needs and resulted in a 45% increase in retail sales in 2021. Used CRM tools to track and manage leads and sales opportunities, increasing the lead conversion rate by 30%.



Nuu Shoes

• Brazil
• Retail

• Fashion Director

  • Oct 2021 - Dec 2021

  Developed monthly sales reports for the leadership team, providing critical information for strategic decision-making. Implemented new processes and workflows to improve the efficiency of the inside sales department, reducing response time to clients by 25%. Responsible for a logistic action that allowed record time production for international billing. Developed monthly sales reports for the leadership team, providing critical information for strategic decision-making. Implemented new processes and workflows to improve the efficiency of the inside sales department, reducing response time to clients by 25%. Responsible for a logistic action that allowed record time production for international billing.



JM Model Manager

• Belo Horizonte, Minas Gerais, Brazil

• Chief Operating Officer

  • May 2020 - Sep 2021

  Managed and led the team of teachers responsible for training courses. Interpreted and analyzed data, allowing for the development of projections and goals for the coming months. Interpersonal and business communication, mediating strict clients and available models. Negotiation of payments, bonuses, exchanges, and collaborations. Analysis of scopes and solutions to achieve proposed objectives. Managed and led the team of teachers responsible for training courses. Interpreted and analyzed data, allowing for the development of projections and goals for the coming months. Interpersonal and business communication, mediating strict clients and available models. Negotiation of payments, bonuses, exchanges, and collaborations. Analysis of scopes and solutions to achieve proposed objectives.



Nuu Shoes

• Brazil
• Retail

• • Aug 2018 - Apr 2020

  Developed monthly sales reports for the leadership team, providing critical information for strategic decision-making.Implemented new processes and workflows to improve the efficiency of the inside sales department, reducing response time to clients by 25%.Responsible for a logistic action that allowed record time production for international billing.

• • Dec 2017 - Jul 2018

  Customer services, leadership of outsourced production teams, purchasing and stock control, invoice conference, checking products, calculating prices, development and execution of photographic campaigns



Ammis

• Belo Horizonte, Minas Gerais, Brazil

• Production Supervisor

  • Feb 2016 - Oct 2017

  Responsible for developing and maintaining relationships with recurring customers, increasing sales by 12% in the first year. Collaborated with the marketing team to create customized campaigns for high-value clients, resulting in a 15% increase in sales for these clients. Used data analysis tools to identify sales opportunities and adjust marketing strategies, leading to a 23% increase in the conversion rate of new customers. Responsible for developing and maintaining relationships with recurring customers, increasing sales by 12% in the first year. Collaborated with the marketing team to create customized campaigns for high-value clients, resulting in a 15% increase in sales for these clients. Used data analysis tools to identify sales opportunities and adjust marketing strategies, leading to a 23% increase in the conversion rate of new customers.



Neca Design

• Belo Horizonte, Minas Gerais, Brazil

• Intern

  • Jan 2016 - Jan 2016

  Content creation for social networks (Instagram, Facebook), customer services, trend research, assistance in production Content creation for social networks (Instagram, Facebook), customer services, trend research, assistance in production



Mariângela Santana Comércio de Roupas e Bordados Ltda

• Belo Horizonte, Minas Gerais, Brazil

• Production Supervisor

  • Apr 2014 - Jul 2015

  Identified and prospected new customers through market analysis and fashion trend research, increasing the customer portfolio by 30% in six months. Closed negotiations and sales, generating a 15% increase in company revenue compared to the previous quarter. Developed and maintained relationships with clients, providing personalized and satisfactory service for their needs and ensuring customer loyalty. Identified and prospected new customers through market analysis and fashion trend research, increasing the customer portfolio by 30% in six months. Closed negotiations and sales, generating a 15% increase in company revenue compared to the previous quarter. Developed and maintained relationships with clients, providing personalized and satisfactory service for their needs and ensuring customer loyalty.



Minas Bees Comércio de Alimentos

• Belo Horizonte, Minas Gerais, Brazil

• Waitress

  • Dec 2013 - Mar 2014

  Customer services Customer services



Hudson C. Lima Representações Ltda

• Belo Horizonte, Minas Gerais, Brasil

• Administrative Assistant

  • Dec 2011 - Jan 2013

  Managed contacts and leads through CRM, actively prospecting and following a predetermined cadence flow. Conducted market research and competition analysis to identify sales opportunities and strategically position the company in the market. Coordinated sales events such as webinars and fairs, assisting in organization, logistics, and prospecting of new customers. Managed contacts and leads through CRM, actively prospecting and following a predetermined cadence flow. Conducted market research and competition analysis to identify sales opportunities and strategically position the company in the market. Coordinated sales events such as webinars and fairs, assisting in organization, logistics, and prospecting of new customers.