Team Lead of Email Marketing

• Aug 2022 - Present

Co-owner

• Sep 2020 - Present

Projects: USA — https://uarmprotection.com (Email, Design) Germany — https://planb-escape.de (Email) USA — https://enterwholesalefashion.com (Email, web-design) Ukraine — Forsage Skydive (Design: Branding, print materials, web materials) Ukraine — Enter Esport (Design) Other projects: — Mebli Home (Design) — Fox Bau Ukrainian distributor (Web-design) — Traust Moving USA (Design: ppc banners) — Family Clinic medical center (Design) — Niko Lab (Design) — Bu-Radius (Design) — CarWash Pro3 (Design) — REMAX Canada (Design) — CodeRiver (Design) — qScan (Mob App Design) — BeautyHub (Web & Graphic Design)

Email Marketing Specialist, Designer

• Feb 2016 - Present

— Development of a marketing & communication strategy (+contact update strategy). Omnichannel customer journey map: email, sms, web-push — Development and launching new customer journey map / automated emails: • transactional emails • triggers (crm campaign, onboarding series, welcome, engagement, retention, reactivation, encouragement) • promo campaign — Personal communication style development — Segmentation and personalisation — Creating and implementing calendar of activities and communications — A/B testing, hypothesis testing — Development of gamification in email, achievements, easter eggs, new features — Maintaining regular mailings (email templates design & HTML markup), surveys, raffles — Launching promo pages — Сustomer base analysis — Reporting to Google Analytics and Power BI — Web-design, Graphic design (print design)

Communication specialist (Email Marketing Specialist)

• Feb 2019 - Mar 2020

— Development of a communication strategy (+contact update strategy). Omnichannel customer journey map: email, viber, sms, web-push, mob-push (with rich media & deep link), in-app message, telegram-bot. — Personal communication style development — Development and launching new customer journey map / automated emails: • transactional emails (full redesign) • triggers (crm campaign, onboarding series, welcome, engagement, retention, reactivation, encouragement) • promo campaign — Segmentation and personalisation — Creating and implementing calendar of activities and communications — A/B testing, hypothesis testing — Development of achievements, easter eggs, new features in email — Maintaining regular mailings (email templates design & HTML markup), surveys — Application of artificial intelligence in communications — Work with one of the best American CRM Salesforce (Marketing Cloud) — Сustomer base analysis — Reporting to Google Analytics and Power BI — Graphic Design — Partial work with AMPscript and SQL queries

Email Marketing Specialist

• Mar 2017 - Feb 2019

— Development of a communication strategy (transactional emails, triggers) Channels: email, viber, sms. — Maintaining regular mailings (email templates design & HTML markup) — Development of a communication strategy (transactional emails, triggers) Channels: email, viber, sms. — Maintaining regular mailings (email templates design & HTML markup)

Email Marketing Specialist, Designer

• Aug 2015 - Nov 2016

— Development of a marketing & communication strategy Channels: email, sms. — Development and launching new automated emails — Maintaining regular mailings (email templates design & HTML markup), surveys — Segmentation and personalisation — A/B testing — Graphic Design — Reporting to Google Analytics — Development of a marketing & communication strategy Channels: email, sms. — Development and launching new automated emails — Maintaining regular mailings (email templates design & HTML markup), surveys — Segmentation and personalisation — A/B testing — Graphic Design — Reporting to Google Analytics

Email Marketing Specialist, Designer

• Jun 2015 - Nov 2016

Projects: 1. Studio-Fashion.com 2. Allflat.com.ua 3. Shop.coffice.ua 4. Radialka.net — Development of a communication strategy Channels: email, sms. — Personal communication style development — Segmentation and personalisation — Development and launching new customer journey map / automated emails: • transactional emails • triggers • promo campaign — Creating and implementing calendar of activities and communications — A/B testing — Maintaining regular mailings (email templates design & HTML markup), surveys — Graphic Design (web & print products) — Reporting to Google Analytics

Graphic Designer

• 2015 - 2016

Graphic Design: — web-banners — print products (business cards, price list, stickers, branding coffee machine ect.) Graphic Design: — web-banners — print products (business cards, price list, stickers, branding coffee machine ect.)

Email Marketing Specialist, Designer

• Dec 2014 - Jun 2015

— Development of a marketing & communication strategy Channels: email, sms. — Maintaining regular mailings (email templates design & HTML markup) — Creating and implementing calendar of communications — Segmentation and personalisation — A/B testing — Development and launching new customer journey map / automated emails: • transactional emails • triggers — Reporting to Google Analytics — Graphic design — Development of a marketing & communication strategy Channels: email, sms. — Maintaining regular mailings (email templates design & HTML markup) — Creating and implementing calendar of communications — Segmentation and personalisation — A/B testing — Development and launching new customer journey map / automated emails: • transactional emails • triggers — Reporting to Google Analytics — Graphic design

Graphic Designer

• 2015 - 2015

Design: — Rebranding — Corporate identity — Brandbook — Web-banners Design: — Rebranding — Corporate identity — Brandbook — Web-banners

Marketing Specialist, Designer

• 2014 - 2015

— Development of a marketing strategy — Development of an internal corporate PR strategy and employee motivation — Graphic Design — Organization of events and promotions / Recruitment — Development of a marketing strategy — Development of an internal corporate PR strategy and employee motivation — Graphic Design — Organization of events and promotions / Recruitment

Marketing Specialist, Designer, advertising

• 2014 - 2014

— Development of a communication strategy — Development of marketing (brand) strategy, SWOT analysis — Writing articles — Organizing events — SMM-management — Development of a communication strategy — Development of marketing (brand) strategy, SWOT analysis — Writing articles — Organizing events — SMM-management

Marketing Specialist: email, smm, design

• Dec 2013 - 2014

— Graphic Design (print products) — Development of a communication strategy Channels: email, sms. — Maintaining regular mailings (email templates design & HTML markup) — A/B testing — Segmentation and personalisation — Creating and implementing calendar of communications — Email reporting — Writing press and post releases — SMM-management — Reporting — Participation in the organization of exhibitions, training seminars — Graphic Design (print products) — Development of a communication strategy Channels: email, sms. — Maintaining regular mailings (email templates design & HTML markup) — A/B testing — Segmentation and personalisation — Creating and implementing calendar of communications — Email reporting — Writing press and post releases — SMM-management — Reporting — Participation in the organization of exhibitions, training seminars

Assistant to Marketing Director

• 2012 - Dec 2013

Development of a communication strategy / Strategy for intracorporate pr Development of a communication strategy / Strategy for intracorporate pr